Software Engineer, Platform

The posting, as Everlaw wrote it

The Role

You'll build, modernize, and operate the platform-wide logging, metrics, and alerting infrastructure that gives Everlaw engineers real-time visibility into how our platform behaves in production. Working across the entire telemetry stack—from core libraries in Java and Python to ingestion pipelines, dashboards, and alerting—you'll ensure our engineering teams can detect, diagnose, and resolve issues while maintaining strict FedRAMP compliance and high availability.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

What you'll do

• Build and maintain log, metric, and alert infrastructure across commercial and federal environments using tools such as Datadog, Grafana, Prometheus, and PagerDuty.
• Write reusable libraries and integrations in Java and Python that make it easy for engineers to emit structured logs, metrics, and traces from their services.
• Develop and manage infrastructure as code with Terraform to ensure dashboards, alert rules, and telemetry pipelines are versioned, reviewable, and reproducible.
• Improve our observability architecture by designing telemetry solutions that scale and incorporates emerging AI tools as Everlaw continues to grow.
• Improve alert quality and incident response by tuning noisy alerts, creating actionable runbooks, and helping engineers find the necessary signal during live incidents.
• Support regulatory and compliance efforts by keeping observability systems thoroughly documented and aligned with FedRAMP and data-handling requirements.
• Participate in on-call rotations, respond to production issues, and drive post-incident improvements to prevent recurrence.

About You

• You have at least 2 years of professional software engineering experience building, testing, and operating production systems in a cloud environment (AWS preferred).
• You are proficient in a coding language such as Java, Go or Python and are comfortable picking up new tools quickly.
• You have hands-on experience with observability tools for logging, metrics, or alerting (e.g., Datadog, Grafana, Prometheus, InfluxDB, Splunk, PagerDuty, etc).
• You have experience with infrastructure as code and container technologies, such as Terraform, Docker, Ansible, or Helm.
• You communicate technical concepts clearly and navigate ambiguity by breaking large projects into clear milestones.
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role.

Bonus points

• Experience with OpenTelemetry or distributed tracing systems.
• Experience building or operating telemetry pipelines and log routing at scale.
• Experience operating distributed systems or working in regulated environments (FedRAMP, HIPAA, or SOC 2).
• Experience reducing alert fatigue and refining incident management practices.

Think you're missing some of the s
[…]
Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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When preparing to engage with Everlaw as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. By submitting your application, you agree to adhere to these rules. Here's the link to our full policy , and please reach out with any questions!

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