Product Operations Manager, Mitchell & Ness

The posting, as Fanatics Commerce wrote it

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

ROLE OVERVIEW

Mitchell & Ness is seeking a Product Operations Manager to own the full concept-to-consumer GTM journey, anchoring the sell-in calendar and weekly cross-functional sync while keeping Merchandising, Marketing, Product Development, and Sales aligned at every stage. This is a hands-on operations role for someone who thrives on structure, drives clarity across a sprawling multi-stage pipeline, and serves as the trusted source of truth for every product, drop, collab, and key moment from concept through launch. The Product Operations Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Partner across Merchandising, Marketing, Product Development, Sales, Sales Ops, and DAM ownership teams to ensure every stakeholder is aligned on milestones, dates, and readiness at every stage of the pipeline.
• Run the weekly DTC/GTM Cross-Functional Sync — setting the agenda, chasing owner updates across the full concept-to-consumer timeline, and driving open items to closure rather than status updates.
• Serve as the connective tissue across functions, translating operational detail for both executive leadership and functional teams through clear, recurring readiness reporting.

Fan & Customer Impact (Obsessed with Fans)

• Own and publish the rolling 90-day sell-in calendar, keeping wholesale and DTC partners aligned on dates and readiness so the right product reaches the right channel at the right moment.
• Run Consumer Launch Readiness tracking to confirm marketing, sales enablement, and asset delivery are in place ahead of key moments and collabs — ensuring fans experience launches seamlessly.
• Coordinate final asset and readiness material delivery to Retailer and Ecomm channels on schedule, closing the loop from concept to consumer.
• Track key moments and collabs against the full concept-to-consumer timeline, flagging conflicts or gaps before they become fan-facing disruptions.

Innovation & Problem Solving (Limitless Entrepreneurial Sp
[…]
ly 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com .

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset

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