Director, Operations - Fanatics Events

The posting, as Fanatics Inc. wrote it

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About Fanatics Events

Fanatics is a global leader in licensed sports merchandise, collectibles, and fan experiences. Our newest platform, Fanatics Events, creates large-scale consumer festivals and live experiences that bring fans, athletes, and partners together.

Our flagship productions include

• Fanatics Fest – A first-of-its-kind multi-day fan festival hosted at the world-class Javits Center, combining sports, collectibles, athlete appearances, and immersive activations.
• WWE World – A multi-day consumer event produced in partnership with WWE, bringing fans closer to superstars, storylines, and experiences during major tentpole weekends.

The Role

The Operations Director owns the technical and back of house engine behind Fanatics Fest, WWE World, and other flagship Fanatics Events productions. Reporting to the Senior Director of Operations, this leader manages day-to-day AV operations, stage and Fanatics Games execution, and the back of house perimeter, while partnering closely with the Live Content, Exhibitor Customer Success, and Fulfillment teams to keep every stage and every exhibitor set up for success.

The ideal candidate is highly detail oriented, thrives in a fast-paced live event environment, and is comfortable being the go-to problem solver onsite when a curveball comes their way. This role requires travel and onsite presence for load-in, show days, and load-out, including nights and weekends as needed.

What You'll Do

AV & Stage Operations

• Own the day-to-day audio visual operations across all stages and activations, including equipment inventory, vendor coordination, and real-time troubleshooting.
• Manage the daily operations of all event stages and the Fanatics Games footprint, ensuring schedules, staging, and technical requirem

[…]
aging, audio, video, and lighting coordination.

• Experience managing back of house logistics and perimeter or site security coordination.
• Advanced Airtable experience – comfortable building bases, forms, views, and automations from scratch.
• Experience supporting exhibitor services or pre-show planning processes; familiarity with Map Your Show, EXPOCAD, or a2z is a plus.
• Highly detail oriented with strong organizational, documentation, and process-management skills.
• Strong vendor management skills, with experience negotiating and holding vendors accountable to scope.
• Willingness to travel and work onsite for multi-day event builds, including nights and weekends.
• Excellent verbal and written communication skills; calm and clear-headed under pressure.
• A genuine passion for sports and live events, and pride in the details that make a show run smoothly.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• A leadership role shaping the most ambitious consumer events in sports & entertainment.
• Opportunities for career growth as the Fanatics Events portfolio expands.
• Access to exclusive sporting events and experiences.

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range
$150,000 — $175,000 USD

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