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Lead Product Manager

FanDuel · Atlanta, Georgia, United States

Posted by FanDuel on their careers site · View the original posting

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The posting, as FanDuel wrote it

THE POSITION
Our roster has an opening with your name on it

FanDuel is hiring a Lead Product Manager to drive the strategy and execution of Account Management and Profile experiences across our portfolio of products — from Sportsbook and Casino to Racing, Daily Fantasy Sports, and new product categories on the horizon. From account creation and personal details management to profile customization and account settings, you'll shape how millions of customers manage their accounts and personal information across FanDuel every day, working at the intersection of customer experience, regulatory complexity, and multi-product ecosystem management.

You'll partner closely with Engineering, Product across other verticals, Risk/Fraud, Finance, Compliance, and Legal to build account management experiences that are customer-first, compliant, resilient, and built to scale. This is a high-impact role for an experienced product leader who wants to own meaningful

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

  • Product Strategy and Vision: Partner with the Director of Product to define and communicate a clear product vision, strategy and roadmap for Account Management and Profile — balancing customer experience, operational efficiency, and regulatory/compliance requirements.
  • Account Management Experience: Own the end-to-end account management journey across FanDuel's portfolio — personal details, profile customization, account settings, and self-serve capabilities — designing experiences that balance ease-of-use with the controls, disclosures, and auditability required for a regulated environment.
  • Cross-Product Collaboration & Account Hub Evolution: Enable seamless account experiences across all FanDuel products (Sportsbook, Casino, Racing, Predicts, DFS). Identify and drive self-service opportunities that reduce friction, increase customer autonomy, and improve the overall account management journey across the multi-product ecosystem.
  • Industry and Product Expertise: Build deep knowledge of account management product features, user journeys, and customer identity/profile best practices. Stay informed on market shifts, competitors, and emerging personalization technologies to refine the product roadmap.
  • Performance, Optimization & Metrics: Drive measurable improvements in customer satisfaction, completion rates, and account feature adoption while maintaining strong controls. Establish, track, and communicate the success metrics (HEART scores, task success, conversion, user happiness) that matter and use a data-driven approach to prioritize work and demonstrate impact.
  • Compliance & Self-Serve Expansion: Partner with Compliance, Legal, and Risk to evolve account self-service capabilities that increase

[…]
ance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards . *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com .

The applicable salary range for this position is $138,000 - $190,300 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Hybrid