Manager, Strategy & Operations - Fulfillment

The posting, as Fashion Nova wrote it

ABOUT US

Fashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.

Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online– powered by an innovative, social media-first marketing strategy.

Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!

The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.

ROLE OVERVIEW

The Strategy & Operations team tackles the biggest issues facing the business, supports executive decision-making, and runs the operating processes that keep Fashion Nova scaling. This role extends that mandate to our Distribution Center.

As Manager, Strategy & Operations – Fulfillment, you will lead the portfolio of strategic initiatives at our DC — from labor and inventory optimization to robotics, systems, and the design of future fulfillment sites. Sitting in the Strategy function, you will have visibility across the entire operation and the mandate to own the priorities that matter most — taking on the executive initiatives facing the DC and driving them to completion alongside cross-functional leadership. You will be the on-the-ground strategic lead for fulfillment, working closely with DC Operations leadership, Systems Architecture, and Finance teams to turn operational complexity into measurable improvements in cost, throughput, quality, and speed.

This is a builder's role. You will start hands-on, driving initiatives end-to-end, and grow into building and leading a team as the function scales. You will bring rigor and structure to ambiguous, high-stakes problems, and you will be measured on the outcomes you deliver

KEY RESPONSIBILITIES

• Labor optimization — Improve labor models, staffing plans, and workflow logic across functions, driving gains in productivity, throughput, and unit economics.
• Capacity & throughput planning — Lead capacity and throughput planning initiatives for the DC, modeling network capacity and order flow and partnering with operations to translate forecasts into actionable plans.
• Outbound flow & throughput — Drive improvements to outbound flow — pick, pack, sort, and ship — including pick-assignment logic, sortation, and order-flow prioritiz

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ng a computer, and attending virtual meetings. Occasional standing may be required during in-person meetings or when visiting different departments.

• Walking: The role may require walking through the warehouse or office space to engage with associates, observe operations, or attend team meetings.
• Typing and Computer Use: Frequent use of a computer, keyboard, and mouse for email correspondence, data entry, and accessing software. This includes typing for long periods to update records, create reports, and communicate with employees.
• Communication: Clear verbal communication is necessary, including speaking with employees in person, on the phone, or via video conferencing. Active listening skills are required to understand employee concerns and provide effective support.
• Light Lifting : Occasionally it may be required to lift or move items such as files, small office equipment, or boxes up to 15 pounds when assisting with department-related tasks or organizing materials.
• Visual and Auditory Demands: Ability to visually review documents and reports, as well as monitor employee performance and wellbeing through meetings, observations, and discussions. Hearing and understanding verbal communication is essential for effective interaction with employees.

Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.
NOTICE AT COLLECTION