Director, Order-to-Cash Operations

The posting, as Fastly wrote it

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 11/4/2026

Anticipated Posting Close Date*: 12/21/26

*Job posting may close early due to the volume of applicants.

Director, Order-to-Cash Operations

Every deal we sign has to become an accurate order, an accurate invoice and accurate revenue, and this role makes that happen. As Director, Order-to-Cash Operations, you will lead Order Management, Billing and Revenue Operations at a growing, publicly traded SaaS company, reporting to the VP, Revenue Accounting. You will manage a Senior Manager, Billing and an Order Management Manager, hire and build a Revenue Operations Manager, and work closely with Deal Strategy, Finance and Sales Operations. You will also represent Order-to-Cash in Fastly’s company-wide Lead-to-Cash transformation and support Revenue Accounting on ASC 606 matters. This is a hands-on leadership role where you will see the impact of your work on every deal we close.

What You'll Do

• Lead the Order Management, Billing and Revenue Operations teams, including hiring and developing a new Revenue Operations Manager
• Own the order-to-invoice process, from Deal Desk approval and Closed-Won through accurate, timely invoicing, with clear service levels for order and invoice accuracy, turnaround time and backlog
• Define and own the source of truth for revenue data and metrics, and drive data governance for audit-ready compliance
• Partner with Business Systems and IT to keep Salesforce, CPQ, billing and ERP processes scalable and less manual
• Represent Order-to-Cash in Fastly’s company-wide Lead-to-Cash transformation, including process design and adoption
• Support Revenue Accounting on ASC 606 matters and deliver reporting and variance analysis to Finance and executive leadership

What We're Looking For

• 10+ years of experience in Order Management, Billing, Revenue Operations or Order-to-Cash at a B2B SaaS company
• 4+ years of experience leading teams, including managing managers or senior individual contributors, and building diverse and inclusive teams
• Hands-on understanding of Salesforce, CPQ, billing and ERP platforms, and how contract and order data moves between them
• Working knowledge of ASC 606 and how contract terms affect billing and revenue recognition
• Strong analytical and communication skills, with the ability to partner across Finance, Accounting, Sales Op

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looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.

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