Director, Engineering Operations

The posting, as Felix wrote it

About Us

At Félix , we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

About the Role

We are seeking a visionary, data-driven Director of Engineering Operations to lead, scale, and elevate our foundational technology domains. In this executive leadership role, you will own the strategy, execution, and continuous improvement of our Security, DevOps, and Infrastructure functions.

You will act as the bridge between business and engineering, ensuring our engineering teams can ship high-quality, secure code quickly and safely. The ideal candidate is a strategic leader who balances high-level architecture and organizational design with deep technical empathy for developers.

Responsibilities

• Executive Leadership & Strategic Vision
• Department Ownership: Build, mentor, and scale multi-disciplinary engineering teams across DevOps, Infrastructure, and Security Operations.
• Operational Budgeting: Manage cloud infrastructure costs (FinOps), tooling licenses, vendor relationships, and team budgets to maximize ROI and efficiency.
• Engineering Culture: Foster a culture of technical excellence, continuous learning, zero-trust security, and highƒ accountability.
• DevOps, Infrastructure & CI/CD
• Platform Engineering: Drive the evolution of our developer platform, establishing standard patterns and self-service tools that reduce friction for application developers. Enable

[…]
Strong familiarity with zero-trust network architectures, IAM, and compliance frameworks (SOC2, ISO 27001, PCI).

• Soft Skills: Exceptional cross-functional leadership and clear executive communication style.
• Background managing globally distributed, remote-first engineering teams , preferably in a high-growth startup (ideally through Series C and beyond).
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

Nice to have

• Experience leading platform engineering transitions or enterprise-scale cloud migrations.
• Active involvement in the open-source community or CNCF (Cloud Native Computing Foundation) landscape.

What We Offer

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Unlimited PTO
• Paid parental leave
• Work model: currently fully remote, with a future transition to a hybrid setup
• Health, dental, and vision plans
• 401(k) with employer matching, for US-based employees
• Continuous learning opportunities
• Empowering opportunities for growth in a dynamic entrepreneurial environment

The starting base salary for this role typically ranges between $255,000 and $285,000 USD , tailored to experience and skill set. Because we are all owners of Félix, equity is a core component of our total compensation package. Your recruiter will walk you through our complete benefits, health coverage, equity structure, and total compensation details during your first call.

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

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