AI Engineer, Internal Tools

The posting, as Figma wrote it

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma employees are among the most AI-active in the industry, and our Internal AI team, part of FTS (our Business Technology org), helps turn that energy into meaningful impact by making it easier for every Figmate, from Sales and Support to Finance, People, and Legal, to safely adopt AI and use it to improve how they work.

We’re a small, high-leverage team organized around three pillars: Platform & Tooling, Infrastructure & Hosting, and Applied AI Builds, and this role is a key member of the Applied AI Builds pillar.

As an AI Engineer, Internal Tools, you’ll work directly with teams across Figma to identify high-value AI opportunities and take them to production, moving from understanding a business workflow, to rapidly prototyping an approach, to evaluating it and integrating it with the systems and data needed to make it useful in the real world.

This isn’t a role focused only on building AI demos: you’ll own solutions through production, help determine where AI adds value and where traditional rules-based software is the right choice, and shape how agents can safely take actions across enterprise systems. As common patterns emerge, you’ll partner with our Platform & Tooling and Infrastructure teams to build reusable capabilities that make future AI builds faster and safer.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma

• Partner directly with teams across GTM, Finance, People, Legal, Support, and other business functions to understand workflows and identify high-value opportunities for AI
• Design, build, and productionize AI agents, assistants, and workflow automations that solve real business problems using LLMs, tool calling, RAG, structured outputs, agent frameworks, MCP, APIs, and enterprise data
• Integrate AI applications with enterprise systems and data sources across GTM, Finance, People, Support, and internal APIs
• Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production
• Design deterministic guardrails, human-in-the-loop controls, and approval patterns for workflows where AI systems take business-critical actions
• Build production-ready systems with strong observability, failure handling, security, authentication, authorization, and auditability
• Identify reusable patterns across individual AI projects and build them out as shared components and capabilities in partnership with our I

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sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .

Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:

• Candidates may submit up to 5 applications during any rolling 30-day period.
• Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.

Once the applicable days has passed, candidates are welcome to apply again.