Head of Process & Controls - Finance and Operations

The posting, as Fireworks wrote it

ABOUT US

Fireworks is the platform for specialized intelligence, enabling companies to build, train, and serve AI models tailored to their own data, workflows, and products. Founded by the team behind PyTorch and backed by AMD, Atreides, Benchmark Capital, Index Ventures, Lightspeed, NVIDIA, Sequoia Capital, and TCV, Fireworks powers production AI with hundreds of state-of-the-art open models across text, image, embedding, audio, and multimodal workloads. Today, Fireworks is a Series D company valued at $17.5 billion, bringing together an ambitious, collaborative team that's building the future of enterprise AI.

We are seeking a Head of Process & Controls to build and lead the operational processes, controls, and governance required to scale our AI infrastructure business.

This role will own the end-to-end process architecture across AI infrastructure workflows, token and usage accuracy, Order-to-Cash (O2C), and Purchase-to-Pay (P2P), with a strong mandate to build the process foundation, remediate and simplify existing workflows, and drive AI-enabled automation.

The leader will take a phased transformation approach

Build the foundation →Standardize → Automate and scale with AI.

The objective is to create reliable, well-controlled processes that accurately connect infrastructure consumption to customer billing, supplier costs, accounting, and financial reporting—while progressively reducing manual effort, reconciliation burden, operational discrepancies, and financial leakage.

The ideal candidate combines strong process transformation and controls expertise with an understanding of cloud and AI infrastructure economics. They will work across Engineering, Infrastructure, Product, Finance, Accounting, Procurement, Sales Operations, and Data teams to create scalable workflows and embed automation into the operating model.

KEY RESPONSIBILITIES

PROCESS FOUNDATION, STANDARDIZATION & TRANSFORMATION

Build the foundational process architecture for AI infrastructure and related financial operations.

Define clear end-to-end processes, ownership, controls, decision rights, system-of-records, data handoffs, approval points, exception paths, and escalation procedures.

Assess the current operating environment and identify

• Fragmented or undocumented processes
• Manual workarounds
• Spreadsheet-dependent workflows
• Duplicate activities
• Unclear process ownership
• Control gaps
• Inconsistent data definitions
• Reconciliation issues
• System integration gaps
• Recurring operational and financial discrepancies

Lead the Standardization of existing processes before introducing automation, ensuring that inefficient or poorly controlled processes are not simply automated in their current state.

Develop standard operating procedures, process maps, RACI frameworks, control matrices, data definitions, and operational playbooks.

Establish consistent process and control standards across functions, regions, products, custome
[…]
tection, and intelligent operations.

• Familiarity with SOX, financial reporting controls, audit requirements, and accounting processes.
• Ability to understand complex data flows and translate technical workflows into scalable business and financial processes.

PREFERRED EXPERIENCE

• Experience operating in a high-growth AI, cloud infrastructure, hyperscaler, or technology company.
• Experience with consumption-based revenue and cost models.
• Familiarity with cloud providers and AI infrastructure vendors.
• Experience implementing or scaling usage metering, billing, FinOps, procurement, reconciliation, or workflow platforms.
• Experience leading large-scale process clean-up, transformation, and automation programs.

WHAT SUCCESS LOOKS LIKE

The Head of Process & Controls will transform the operating environment in three stages:

• Build the foundation

Establish clear processes, ownership, controls, authoritative data, operating standards, and system accountability.

• Clean up and stabilize

Eliminate fragmented workflows, recurring discrepancies, unnecessary manual activities, inconsistent data, and control gaps.

• Automate and scale

Deploy automation and AI so routine activities, reconciliations, validations, and exception detection occur with minimal manual intervention.

WHY FIREWORKS?

• Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.
• Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.
• Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.
• Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.

Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.