KYC Analyst

The posting, as Flex wrote it

Flex is building AI-native financial services for business owners.

We’re re-architecting the entire financial system for entrepreneurs—from the first dollar a business earns to how that value compounds, moves, and is ultimately spent in real life. Banking, credit, payments, personal finance, and financial operations—rebuilt from the ground up as a single, intelligent system. Flex is the full financial home for ambitious owners.

Since launching publicly in September 2023, Flex has scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026. We move fast, ship relentlessly, and operate with extreme ownership.

Our customers are affluent business owners ($3–$200M in revenue)—the backbone of the economy and one of the most underserved segments in finance. They’re stuck with outdated banks and fragmented tools. We’re replacing all of it. The opportunity is massive: a ~$1T+ revenue market hiding in plain sight. Our ambition is to build a $100B+ company by delivering a product that is fundamentally better—not incrementally improved.

Flex has raised $100M+ in equity and $300M+ in debt.

• Mission-critical problems: We build software that directly controls how money moves at scale.
• High bar, low ego: Small teams, exceptional people, real ownership.
• Speed over comfort: We prioritize execution, quality, clarity, and results.
• Enduring impact: What we’re building will define how a generation of owners runs their businesses.

Team & Locations

We hire exceptional people who want to build hard things and see their work matter immediately. Roles are available in: San Francisco, Miami, New York, and fully remote.

Flex Fuels Ambition.

About the role
Flex is hiring its first KYC Analysts, and you'll help shape a function that's still taking form.
This is a net-new function. As one of the first members of the KYC team, you'll own how Flex decides who gets in the door: the gatekeeper for every new account application, and the reviewer whenever an existing account is flagged. You'll report directly to the Head of Financial Crimes, work side by side with the people who built our financial crime program, and have real say in how it grows.
Every business owner who opens a Flex account passes through work you do. When an application is rated high or moderate risk, you'll check that the details hold up, collect documentation for every flag, and make the call on whether the customer is safe to onboard. Accuracy and speed both matter, and you'll be the one who figures out how to deliver both at once.
The scope here is bigger than a typical analyst role, because the function is still being built. Your first priority will be working through our review backlog and keeping onboarding moving. As you get your footing, you'll have the chance to improve our procedures and help shape how the team operates.
This is a strong fit if you have a few years in KYC, onboarding, or customer due diligence and want to grow from ru
[…]
verse media, sanctions lists, and politically exposed person (PEP) databases
Resolve screening hits by separating true matches from false positives, and document your reasoning
Write case notes so clear and well supported that a reviewer or bank partner can follow your decision without a call
Keep accurate, complete records in our case management system
Support the program
Partner with Support, Risk, and Operations to close open documentation requests and keep onboarding moving
Support quality assurance and file reviews, including for our bank partner program
Find process gaps and patterns that slow reviews or limit detection coverage, and turn them into simpler procedures
Stay current on evolving AML typologies and regulatory guidance, and bring what you learn back to the team

What we're looking for
You're comfortable with ambiguity, make sound business decisions with incomplete information, and want to help bring order to a function that's still taking shape.
You have
1–3+ years in KYC, customer due diligence, onboarding, or a related financial crimes role at a financial institution, fintech, or payments company, with exposure to business (KYB) onboarding or BaaS program compliance
Working knowledge of KYC/CDD requirements and BSA/AML obligations
Experience researching entities and individuals from public sources, and screening for adverse media, sanctions, and PEP exposure, using KYC or screening tools (for example, Sardine, Alloy, Unit21, or similar)
Strong written communication: you can explain a risk decision in plain language and summarize complex findings concisely
High attention to detail and real comfort with ambiguous or incomplete information
The ability to manage a queue, juggle multiple priorities, and prioritize well
A growth mindset and a self-driven approach: you don't wait to be handed the next problem, and when you see a clunky step you fix it and write down the better way
Bonus points
CAMS or another AML certification, completed or in progress