Deployment Strategist

The posting, as Forgepoint wrote it

THE ROLE

This is a client-facing deployment and strategy role that sits at the intersection of deployment, product, and operations. You'll be the on-site lead responsible for transforming our customers' operations from manual processes to fully automated, AI-powered workflows.

Working shoulder-to-shoulder with CEOs, COOs, and Plant Managers, you'll lead on-site discovery and map how work gets done today, then design how our AI workers should behave inside those workflows - translating business rules into agent tasks, guardrails, approvals, and handoffs. You'll configure and launch agents, run pilots, iterate quickly with users, and prove measurable value against a baseline that you establish. As you go, you'll capture learnings into playbooks and templates that make every future deployment faster.

The work is hands-on, fast-moving, and deeply user-centric. You'll switch comfortably between the shop floor and the boardroom.

WHAT YOU’LL DO

• Lead customer deployments from discovery and scoping through go-live, demonstrated ROI, and steady-state adoption
• Build trusted relationships with customer executives and frontline teams, moving comfortably between the boardroom and the shop floor
• Map complex workflows and translate ambiguous business rules into clear requirements, agent tasks, guardrails, approvals, and handoffs
• Establish baselines, define success metrics, and use data to prove value and guide each deployment
• Configure and launch AI workers in close partnership with Agent Engineers, then test, monitor, and iterate with users until they perform reliably
• Run workshops, project cadences, and stakeholder communications that keep deployments moving and close every loop
• Turn lessons from the field into repeatable playbooks, templates, SOPs, and product feedback that make future deployments faster and better
• Identify opportunities to expand Frank into additional workflows after the initial deployment succeeds
• Travel to customer sites across the US and spend meaningful time working alongside users in their operating environment

WHO YOU ARE

• 4+ years of experience in management consulting (Bain, BCG, McKinsey, or similar) or software implementation, with meaningful client-facing delivery experience
• Strong process-design instincts and an eye for simplification, measurement, and operational quality
• Exceptional communicator and facilitator who can run workshops, align stakeholders, and drive decisions
• Comfortable turning ambiguous business rules into precise operating procedures
• Data-curious and analytical: comfortable in spreadsheets and basic data exploration to validate assumptions
• Action-oriented, organized, and calm under pressure; you close every loop
• You care about our mission and are excited to work in person 5 days a week in NYC and travel to customer sites across the US

BONUS POINTS

• Past experience in the manufacturing industry or another industri

[…]
n. He holds an MBA from Stanford and a BA from USC.

Alex Pareto https://www.linkedin.com/in/alexpareto/ — Co-Founder & CTO

Alex began his career at Meta, founded YC-backed Demeanor, and joined NTWRK after its acquisition. He later became a founding engineer on Brex Spend Management and led its engineering organization. He holds a BS in Computer Science from USC.

HOW WE WORK

• In person every day in NYC for high-bandwidth collaboration
• Talk to users constantly: we build with manufacturers, not for them
• Own outcomes end-to-end and drive solutions without waiting for permission

OUR VALUES

• We're Here to Win: We are building to help American manufacturers, our customers, our company, and our teammates win at the highest level.
• There's Always a Way: We are relentlessly resourceful, take ownership of constraints, and find a path forward when others stop.
• Truth Over Comfort: We choose honesty over ego, surface reality quickly, and change course when the facts demand it.
• Act Now: We move fast, trust our instincts, and correct course as we go.
• Step Up: We act like founders, fill gaps, fix problems, and follow through until the work is done.
• The Team. The Team. The Team.: We put the team first, push and support each other, share wins, and own failures together.

COMP & BENEFITS

• Base salary $175,000-$215,000 depending on level and experience, plus the opportunity to receive meaningful early-stage equity ($60,000-$100,000 per year) in Forgepoint. You'll also have great healthcare coverage, dinner provided at the office, and unlimited Celsius.

LOCATION

• You'll be in our NYC office five days a week with the opportunity to travel and be on-site with customers across the US, seeing firsthand how the workflows you design revolutionize the way they operate. If you're looking for a role where the real work happens somewhere else, this isn't it; if you want to be at the center of both the company and the customer, it is.