Accounting Manager

The posting, as Gainsight wrote it

We’re building the AI-driven future of customer success, from retention to growth!

We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link https://www.gainsight.com.

About This Role

We’re looking for a full-time Accounting Manager to join the Accounting team reporting to the Assistant Controller. This role is a remote role based in the USA.

In this role, you'll play a key role in supporting accurate and timely financial reporting by contributing to the monthly close, banking-related accounting operations, consolidations, account reconciliations, and audit requests. This is a great opportunity for someone who thrives in a fast-paced, collaborative, global SaaS environment and enjoys working cross-functionally with teams like Finance, other business teams, and external auditors. The ideal candidate brings strong skills in US GAAP technical accounting, hands-on NetSuite and banking operations, and analytical and communication excellence.

What You'll Do

• Support key aspects of the monthly close process to help ensure timely and accurate financial reporting.
• Prepare or review journal entries, supporting schedules, and account reconciliations, depending on the assigned area, in accordance with company policies and US GAAP.
• Support banking-related accounting operations, including cash and bank reconciliations, wire initiation and approval workflows in accordance with company controls, cash activity, and related journal entries.
• Support the consolidation process for multiple entities, including intercompany activity, eliminations, foreign currency impacts, and consolidated results.
• Maintain the integrity of financial data in NetSuite and help strengthen system-based accounting processes and controls.
• Analyze account activity and financial results, investigate unusual items, and resolve reconciling differences in a timely manner.
• Partner with external auditors and internal stakeholders to coordinate and fulfill PBC requests, respond to questions, and provide complete and accurate support.
• Identify opportunities to streamline the close, reconciliations, reporting, and other accounting processes, and help implement practical improvements.
• Document accounting processes and controls and help ensure procedures remain current, consistent, and scalable.
• Work cross-functionally with Finance and other business teams and coordinate effectively with colleagues in multiple countries and time zones.
• Contribute as a dependabl

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e working here for several reasons. Here are a few:

Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

• The starting base salary range for this role is $145,000-$160,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program.
• We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here https://www.gainsight.com/company/.

Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos: No explanation needed. Just watch them here! https://www.youtube.com/playlist?list=PLB2Z_xLbXPiAcvQr28ggP2CndoSu29zq_

If this sounds like the right role for you, we’d love to hear from you.

Additional Information

We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact askTS@gainsight.com recruiting@gainsight.com.

If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.