Fleet Operations Manager

The posting, as Gatik AI wrote it

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.

About the Role

The Fleet Operations Manager serves as the primary technical subject matter expert and operational leader bridging central hardware engineering, depot dispatch, and local maintenance execution. In this critical crossover role within the autonomous trucking sector, you will oversee two foundational mandates: Fleet Readiness & Availability (ensuring operational trucks are prepped and staged to fulfill commercial route schedules) and Dual-Layer Fleet Health & Safety (maintaining strict DOT/FMCSA commercial vehicle roadworthiness alongside the full Autonomous Driving System sensor, compute, and hardware stack).

Reporting into the Sr. Manager, Market Operations, you will govern third-party maintenance providers, manage dealership warranty and service turnarounds, maintain structured root-cause diagnostic protocols, and leverage connected telematics to optimize fleet cost-per-mile metrics without compromising system safety or vehicle uptime.

This role is onsite 5 days per week in Phoenix, AZ or Fort Worth, TX.

What You'll Do

• Fleet Readiness & Scheduling: Maximize vehicle availability and utilization while coordinating preventative maintenance, campaigns, and retrofits to support commercial route schedules.
• Dual-Layer Fleet Health & Compliance: Oversee commercial vehicle maintenance, upfitter equipment, and Autonomous Driving System (ADS) hardware health while enforcing FMCSA, DOT, and safety regulations.
• Vendor Governance & SLA Enforcement: Manage third-party repair shops, dealerships, and mobile service providers to hold partners accountable to SLAs, lead root-cause investigations, and maximize warranty recovery.
• Telemetry Analytics & Cost Control: Leverage telematics and diagnostic data to reduce cost-per-mile metrics, report operational KPIs, and align with procurement on spare part stocking.

What We're Looking For

Minimum Qualifications

• Operational Expe

[…]
ure, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking Care of Our Team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.