Director, Product Design

The posting, as GoFundMe wrote it

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! We’re searching for a highly skilled and experienced Director of Product Design to lead design for GoFundMe’s Enterprise Software suite for non-profit organizations. In this role, you will define the experience vision that empowers nonprofits to build meaningful connections with their supporters through innovative tools and features. We believe that in a world of AI-generated everything, craft, visual design, and systems are what set great products apart.

Candidates considered for this role will be located in one of the following locations: San Francisco, Los Angeles, or San Diego

The Job

• Own design quality for your area, and set the bar at world-class. Run structured audits of end-to-end experiences against our quality rubric, and actively work down a design debt backlog. Misses are rare, and you already know about them.
• Stay hands-on with the highest-stakes work. Give direct, specific critique, and jump in yourself when that’s the fastest path to quality.
• Defend visual craft and taste in an AI era. Anyone can now generate a plausible screen. You set the standard for what is distinctive, polished, coherent, and on-brand, and you make it visible in the work.
• Champion our design system, Heart. Own adoption across your teams (company target: 75%), and make sure your teams contribute back, not just consume.
• Make AI a repeatable advantage. Build workflows your teams can adopt at scale, and report real impact (time saved, quality held steady) to senior leadership. You catch it when speed comes at quality’s expense.
• Be a business leader alongside Product and Engineering. Help decide what gets built, sequenced, and resourced for the full roadmap, not just how it’s designed.
• Build and grow a team of designers and design managers who do their best work under your coaching, and contribute to how we define levels and expectations.
• Teach tribe partners what great design means at GoFundMe , so excellence becomes a shared push, not a design-only concern.
• Hire for craft. Lead sourcing and hiring that seeks excellence in visual and interaction design, systems thinking, and judgment.
• Collaborate with design leadership to evolve our long-term experience vision, design systems, and ways of working.

You

• 10+ years of product design experience, with a portfolio that shows exceptional visual, interaction, and systems craft.
• A demonstrated record of raising the quality bar across a team, not just your own work.
• Experience building, scaling, or driving adoption of a design system.
• Active, hands-on use of AI tools in your own practice, with a

[…]
e basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $210,500 - $350,500 + bonus + equity + benefits . The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please fill out this accommodation form .

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe

We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘26 annual report .

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom .