Director, Revenue Operations

The posting, as Groq wrote it

About Groq
Inference is the engine that powers AI, and Groq was built from the silicon up to deliver the world's fastest inference at scale. We pioneered the LPU—the first processor designed specifically for AI inference—and are transforming that innovation into a global cloud platform powering production AI workloads.

With the capital, infrastructure, and team to execute, we're uniquely positioned to define the next era of AI infrastructure. The opportunity is massive, and it's still wide open. Now let's go build it!

Mission

Build and lead the Revenue Operations function that connects Groq’s go-to-market organization to the commercial and financial operations of the business. You will own the systems, processes, and operating rhythms that move opportunities from quote through contract, booking, billing, renewal, and expansion.

This role will build a scalable operating foundation across Deal Desk, revenue systems, usage and billing operations, and Sales Operations. You will partner closely with Sales, GTM Finance, Accounting, Legal, and Platform to improve execution, increase visibility, and create a reliable commercial engine that can scale with the business.

Location: This role will be based in one of our three hiring hubs: the Dallas, San Francisco, or New York City area. The person hired for this role must be based in one of these three areas. You’ll have the flexibility to work remotely while we establish our local Groq office, with the expectation that this role will transition to onsite once the office opens.

Responsibilities & opportunities in this role

• Build and lead Revenue Operations. Establish the operating model, processes, controls, and team structure for a scalable Revenue Operations function. Hire, develop, and lead the team as Groq’s commercial organization grows.
• Own Deal Desk execution end to end. Create a clear intake process and drive deals from quote through booking and customer onboarding, including CPQ and order-form creation, approval routing, pricing exception tracking, Legal coordination, signature, and booking readiness.
• Scale commercial systems and processes. Own the CRM, CPQ, CLM, and billing operating stack in partnership with IT and Finance. Prioritize the systems roadmap, manage vendors and integration resources, and ensure data models and workflows support reliable execution and reporting.
• Build scalable usage and billing operations. Own the operational process that maps metered usage, including GPU-hours and tokens, to contractual entitlements and rated, billable usage. Partner with Finance and Accounting to reduce manual reconciliation and create a reliable handoff from usage through invoicing and revenue processes.
• Improve customer-facing commercial operations. Own billing coordination, customer SLA tracking and reporting, and usage reporting. Build clear processes that give internal teams and customers consistent visibility into contractual and usage-related information.
• Lead co

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ied individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process, please contact us at talent@groq.com . This contact is for accommodation requests only, which will be considered on a case-by-case basis.

All offers of employment are contingent upon verification of the applicant’s identity and employment authorization in accordance with federal law.

Groq encourages people with criminal record histories to apply for employment, and values diverse experiences, including prior contact with the criminal legal system. To that end, Groq welcomes such applicants in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster .

As part of our hiring process, Groq may use artificial intelligence (“AI”) tools or automated systems to assist with activities such as reviewing applications, evaluating qualifications, scheduling interviews, analyzing assessment responses, or supporting recruiting operations. These tools are designed to assist—not replace—human decision-making, and hiring decisions are subject to human review. We may process information you provide during the application process, including resumes, application materials, interview responses, assessments, and, where applicable, audio, video, or transcript data. If legally required, we will request consent before using technologies that analyze biometric or video interview data. Candidates may request reasonable accommodations, an alternative evaluation process, additional information regarding the use of AI in the hiring process, or review of certain automated decisions by contacting ta-operations@groq.com.