Cloud Operations Analyst- Remote (Anywhere in the U.S.)

The posting, as GuidePoint Security wrote it

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

General Description

GuidePoint Security is seeking a Cloud Security Operations Analyst to support the day-to-day business and delivery operations of our Cloud Practice. This role helps keep pipeline and project information accurate, produces useful reporting, coordinates across teams, and supports consistent processes that help our consultants and sales partners deliver exceptional client experiences.

The analyst will work closely with Cloud Practice leadership, delivery teams, Account Executives, and business operations partners. Success in this role requires strong attention to detail, follow-through, comfort working with operational data, and the ability to identify issues and communicate them clearly. This is an individual contributor role focused on execution, analysis, and coordination rather than practice strategy, P&L ownership, or personnel management.

About the Cloud Practice

GuidePoint Security’s Cloud Practice helps clients strengthen security and improve outcomes across cloud platforms, SaaS environments, and automation and AI initiatives. The practice brings together specialists across Microsoft, AWS, Google Cloud, SaaS, and Automation & AI.

Our operations function supports the teams behind this work by improving visibility into opportunities, project delivery, resource needs, and client follow-up. We partner with practice leaders, consultants, sales teams, and other internal stakeholders to maintain reliable information and make routine work more consistent and effective.

Roles and Responsibilities

• Prepare recurring reports, dashboards, and trackers covering pipeline health, project activity, staffing, utilization, and other practice performance measures; highlight missing data, exceptions, and emerging trends.
• Support resource planning and delivery forecasting by collecting availability, project timing, and demand inputs from practice leaders and delivery teams; flag potential conflicts or gaps for review.
• Track stale or inactive opportunities, outstanding actions, and client follow-up activities.
• Administer and summarize internal and client feedback surveys, identify actionable themes, and maintain trackers for improvement items and follow-through.
• Support the Project-to-Partnership process by tracking project outcomes, follow-on opportunities, and engagement closeout actions in coordination with consultants and sales teams.
• Maintain Cloud Practice operating procedures, shared documentation, templates, and reporting standards; identify practical ways to r

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Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,300 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option