Director of Product Management, Payments

The posting, as Guild wrote it

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here .

We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here.

If you are an Internal Candidate, please apply via our Internal Job Board .

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Director of Product, Payments

Guild is hiring a Director of Product, Payments, to lead the team building how money moves across Guild. You'll own the strategy for Guild's payment network - the infrastructure that funds education between employers, Guild, and learning providers - and lead a team of product managers expanding our offering to a flexible menu of payment modalities that expands Guild’s ability to meet discrete finance needs in the context of a benefit. This is a leadership role with a broad remit: defining payment network strategy, leading a world-class team, and building the core of a product that impacts millions of learners in the US.

To be eligible, you must have established experience building payments products before at a payments company, a fintech, or a platform that embedded card issuing and money movement into its product. The ideal candidate has done that work on a global scale. You bring a sharp point of view on payments economics, a willingness to challenge the status quo, and the commercial and financial fluency to be a true partner to Finance, Commercial, and the leadership team. If that sounds like you, read on!

What You'll Do

• Payment Network Strategy & Ownership : Own the multi-year strategy for Guild's payment network — how users on all three sides of the marketplace fund education through Guild, spanning virtual cards, reimbursement, and other transaction modalities. Set the vision, make the calls on sequencing and investment, and be accountable for the outcomes.
• Team Leadership : Lead, coach, and grow a team of product managers across payment modalities and platform capabilities. Set the bar for product craft, build a strong operating rhythm, and develop PMs into leaders.
• Zero-to-One and Scale : Guide the team from concept through vendor selection, pilot, and scale - shipping quickly, learning, and iterating - while knowing when to step in on high-stakes decisions and when to let the team run.
• AI-Native Product Development : Set the expectation that your team builds and operates with AI where appropriate, and identify where AI materially improves the product itself, and at what level.
• Vendor & Network Partnerships : Help facilitate Guild's relationships with processors, card networks, and money movement partners. Assist commercial negotiations on economics, SLAs, and roadmap alignment, and manage the partner portfolio over time.
• Payments Economics & Pricing : Partner with stakeholders

[…]
ly available in CA & CO)

• Access to a 401k to help save for the future
• Vacation policy to rest and recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• Education benefits and tuition assistance to help your future development and growth

Our home and headquarters in Denver, but some of our roles allow for remote work, allowing us to reach the best talent across the US. Please refer to the job location referenced below the job posting title to determine location. Roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. State locations and specifics are subject to change as our hiring requirements shift.

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