Security Operations Analyst

The posting, as Gusto wrote it

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy .

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the team

The Security Operations team at Gusto plays a critical role in fortifying Gusto and our customers against sophisticated threats: phishing attacks, insider risks, data loss, and emerging attack techniques. Our distributed team across Eastern and Pacific time zones monitors, investigates, and responds to security events during business hours, with a lightweight rotation for rare after-hours escalation of critical incidents.

We're looking for a Security Operations analyst with 5+ years of experience to own and deliver security operations projects, take an active role in incident response, and raise the bar for how our team detects and responds to threats. You'll work across our multi-cloud environment (AWS, GCP, and others), build Python-based automation, and help govern the fastest-growing part of our attack surface: non-human identities and AI/agent connections. You'll be the directly responsible individual for medium-sized initiatives, work closely with senior analysts, and help mentor newer teammates.

Here's what you'll do

Own security operations projects end to end. Take medium-sized initiatives (typically 1-2 months, often spanning multiple teams) from problem definition through design, rollout, and measurement. Break down ambiguous goals into deliverables, set expectations with stakeholders, communicate progress and risks, and drive work to completion.

Lead and participate in incident response. Triage, investigate, and respond to security incidents across our cloud and corporate environments. Serve as a core responder, document root cause and remediation, write or contribute to post-mortems, and own the completion of post-mortem action items so lessons turn into lasting improvements.

Improve detection and monitoring. Monitor and triage alerts from tools like AWS GuardDuty/Security Hub/WAF, GCP Security Command Center, and our CSPM platform. Tune and improve detections, reduce noise, and recommend configuration and process improvements based on what you learn from investigations.

Build security operations automati
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other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .