Staff Machine Learning Engineer - Risk

The posting, as Gusto wrote it

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy .

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role

For this role, we are looking for a technical leader (an individual contributor) to drive machine learning and AI in the identity and risk domains. You will build a model-driven risk platform to provide a trusted environment for Gusto Ecosystem.

You’ll work with an established team and seasoned leaders across Engineering, Product, Design, and Operations, spanning the Identity, Risk, and Compliance domains. In this role, you’ll work cross functionally to build Platforms that span the entire breadth of the Identity and Risk Stacks, and use ML and AI to build a world- class, high secure platform that safeguards our users’ activities and money, and ensures unparalleled reliability.

About the Team

Gusto’s Data Science team leverages Gusto’s rich dataset to guide product direction and decision-making. We operate full-stack, conducting analyses, prototyping and deploying predictive models and statistical tools both for internal use and for our customers.

Here’s what you’ll do day-to-day

• Build and deploy machine learning models to identify, assess and mitigate risks
• Responsible for driving research in the problem space, working with stakeholders to understand model requirements, developing the model from scratch, deploying the model alongside your engineering counterparts, and monitoring and maintaining the model’s performance over time
• Partner with Engineering, Design, and Product counterparts in Identity and Risk to solve complex cross functional problems
• Develop scalable frameworks and libraries that enhance and contribute to the team’s core analysis and modeling capabilities, including through the integration of LLMs to improve data processing, analysis, and insights.
• Identify new opportunities to leverage data to improve Gusto’s products and help risk management team to understand business requirements and develop tailored solutions
• Present and communicate results to stakeholders across the company

Here’s what we're looking for

• 8+ years of experience conducting statistical analyses on large datas

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other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

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