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Enrollment Specialist

Habitat Health · West Covina, CA

Posted by Habitat Health on their careers site · View the original posting

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Open 9 days

The posting, as Habitat Health wrote it

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in ‑ home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission ‑ driven care teams continue to help participants live well on their own terms.

Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Role Scope : The Enrollment Specialist plays a key role in supporting Habitat Health's growth by overseeing and managing the end-to-end enrollment journey for prospective participants. This role partners closely with the Outreach Specialist, Enrollment RN, and Interdisciplinary Team (IDT) to guide prospective participants and caregivers through the enrollment process, remove barriers to enrollment, and support informed decision-making. By coordinating enrollment activities and fostering trusted relationships, the Enrollment Specialist delivers a seamless, participant-centered enrollment experience while ensuring compliance with applicable organizational policies and regulatory requirements.

Core Responsibilities & Expectations for the Role

  • Builds trusted relationships with prospective participants, caregivers, to support enrollment growth and participant engagement.
  • Drives the enrollment process as the case manager for prospective participants, including reviewing, processing, and updating applications and required documentation, distributing relevant enrollment materials, and managing communications
  • Coordinates assigned enrollment cases by managing applications, documentation, participant communications, and required follow-up activities in a timely and accurate manner.
  • Partners closely with the Outreach team, Enrollment RN, IDT, and center leaders to deliver a coordinated, participant-centered enrollment experience.
  • Conducts enrollment visits in participants' homes, the center, or virtually to assess needs, support eligibility activities, and advance the enrollment process.
  • Identifies and helps resolve barriers to enrollment by proactively coordinating resources, maintaining communication, and facilitating a smooth transition into the PACE program.
  • Maintains accurate enrollment documentation and participant records in accordance with organizational policies and regulatory requirements.
  • Monitor

[…]
he essential functions of a position, or receive other employment benefits and privileges, please contact us at careers@habitathealth.com .

We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.

E-Verify Participation Notice

Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.

If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.

E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.

Habitat Health complies with all federal and state employment eligibility verification requirements.

Beware of Scams and Fraud

Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.

Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.

If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.

If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov.