People Operations Specialist

The posting, as Happyrobot Inc. wrote it

ABOUT HAPPYROBOT

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto

ABOUT THE ROLE

We're looking for a People Operations Specialist to be the backbone of HappyRobot's people function — the person employees go to with questions, and the person who makes sure everything behind the scenes actually works. You'll own onboarding end-to-end, run benefits and leave administration across every country we operate in, and manage the day-to-day relationship with our PEO and EOR partners in the US, Spain, UK, EMEA, and LATAM.

This is a hands-on, detail-driven role for someone who takes real pride in clean data, closed loops, and being the teammate everyone can count on. You'll keep our HRIS (Rippling) accurate and current, navigate the compliance complexity that comes with hiring across multiple countries, and automate the repetitive parts of the job rather than grinding through them manually. As the people function matures, you'll also get to help shape engagement initiatives, policy, and programs, with real opportunity to go deeper into the areas you care most about.

RESPONSIBILITIES

• Be the go-to for employee questions. You'll be the first point of contact for questions about benefits, payroll, policies, leave, and anything else people-related. You'll answer quickly, know when to escalate, and turn repeat questions into better documentation.
• Own onboarding. From offer signed to their first day, you'll make sure every transition runs smoothly. That covers background checks, work authorization, equipment and access coordination, and a first week that sets new hires up to succeed.
• Run benefits and leave administration. You'll manage our benefits programs and statutory leave across the countries we operate in, including enrollments, life-event changes, and local requirements. You'll make sure employees understand what they're entitled to.
• Manage our PEO and EOR partners. You'll own day-to-day coordination with our PEO for employees in the US, Spain, and the UK, and with our EOR partners across EMEA and LATAM. You'll keep vendors accountable, resolve exceptions, and flag compliance questions before they become problems.
• Keep our HRIS clean and running. You'll own employee records, status chan

[…]
not a sprint with no strategy.

Talent Density and Meritocracy
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.

First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.

The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.

By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.

If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through data-requests@happyrobot.ai subject to the GDPR.

For more information, visit https://www.happyrobot.ai/privacy-policy https://www.happyrobot.ai/privacy-policy

By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.