Sales Enablement Specialist

The posting, as Harbor wrote it

Harbor is seeking a Sales Enablement Specialist to join our growing team. The Sales Enablement Specialist turns Harbor’s market insights, solution expertise, sales priorities, and operating tools into practical guidance that Client Engagement (CE) teams can use in client conversations. This role is the orchestration layer between Insights/Product/Solutions Marketing, Sales Leadership, Sales and Marketing Operations, and Delivery subject matter experts.

Harbor sells complex services that can span Enterprise Solutions, Business Operations Solutions (BOS), AI, and advisory. The role helps sellers recognize multi-dimensional client needs, lead effective discovery, bring the right Harbor experts together, and progress opportunities with a coherent client approach. It combines strong learning design with analytical judgment: using pipeline and performance evidence to identify capability gaps, prioritize enablement, and assess whether field behaviors are changing.

This is a remote position that can be worked from anywhere in the United States (CST/EST normal business hours).

Cross-Functional Operating Model

The Specialist makes partner teams’ expertise usable in the field while keeping ownership clear:

Insights / Product / Solutions Marketing

• Primary ownership: Positioning, value propositions, customer and market insight, competitive messaging, market-facing content, campaigns, and buyer-journey assets. (Marketing Led)
• Enablement contribution: Translate approved insights and assets into playbooks that show sellers when, why, and how to use them.

Sales Leadership / GEO Leads

• Primary ownership: Commercial priorities, seller performance, field coaching, and accountability.
• Enablement contribution: Equip leaders with coaching guides, practice tools, and data-informed views of capability needs.

Sales / Marketing Operations

• Primary ownership: CRM, process, data, forecasting, systems, and reporting.
• Enablement contribution: Enable consistent use of tools and processes; interpret validated data to target enablement.

Delivery / Subject Matter Experts

• Primary ownership: Technical expertise, client experience, delivery realities, and proof.
• Enablement contribution: Turn expertise, use cases, and outcomes into credible discovery prompts, proof points, and handoffs.

Sales Enablement

• Primary ownership: Field adoption and practical application of the above.
• Enablement contribution: Orchestrate the inputs into repeatable conversations, playbooks, training, and reinforcement.

Key Responsibilities

Orchestrate Field-Ready Enablement

• Partner with Marketing to understand the approved positioning, value proposition, customer insight, competitive context, and buyer-journey assets for Harbor solutions.
• Convert those inputs into practical sales playbooks: opportunity signals, discovery questions, value narratives, proof points, likely objections , adjacent-solution paths, and examples of effective client conversations.
• Ex

[…]
, analytics, or a related field.

• 7+ years of relevant experience in sales enablement, sales effectiveness, revenue operations, instructional design, or a related business-facing role; experience enabling complex services, consulting, or professional-services sales is strongly preferred.
• Strong analytical skills and demonstrated ability to interpret pipeline, conversion, activity, and learning data; advanced Excel skills and experience with Power BI or similar analytics tools preferred.
• Experience with CRM and sales execution tools such as Salesforce and Clari; familiarity with Workday Learning or a comparable LMS and Articulate 360 or similar content tools preferred.
• Ability to translate complex service offerings and SME input into practical seller guidance; strong facilitation, communication, consulting, and project-management skills across functions.
• Uses AI-enabled tools responsibly; stays organized and adapts to shifting priorities in a client-focused environment.

About Us

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.