Manager, Professional Relations

The posting, as Harrow, Inc. wrote it

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need . We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Retina Portfolio including IHEEZO ® , TRIESENCE ® , BYOOVIZ TM , and OPUVIZ TM
• A broad Dry Eye Disease product line , led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ®
• A peri-operative Surgical product line , led by TRIESENCE ® , and BYQLOVI TM
• A Rare and Specialty product line , which includes various high-need and utility products such as ILEVRO ® , NATACYN ® , and VERKAZIA ®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Senior Manager/Manager, Professional Relations

Harrow | Reports to: Sr. Director, Professional Relations & Strategy

Position Summary

The Senior Manager / Manager, Professional Relations is responsible for developing and executing regional professional engagement strategies across an assigned geography in the Eastern or Western United States. This role works in close partnership with Regional Sales Directors, Area Sales Managers, and field sales representatives to strengthen relationships with ophthalmologists and optometrists, cultivate emerging key opinion leaders (KOLs), and expand Harrow’s presence within local and regional eye care communities, including teaching institutions as appropriate.

The position leads the planning and execution of state and regional ophthalmology and optometry conferences, develops and manages p
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rities.

• Manage regional budgets, agency and vendor relationships, program logistics, and performance reporting.
• Ensure all speaker engagements, educational programs, sponsorships, and external interactions comply with applicable company policies and legal, regulatory, and compliance requirements.
• Track regional engagement metrics, speaker development progress, program effectiveness, and follow-up actions to assess impact and inform future planning.
• Effectively manage the assigned operating expense budget for travel and customer engagements.

Qualifications & Requirements

• 5–10+ years of relevant pharmaceutical, biotechnology, medical device sales, professional relations, field engagement; ophthalmic market experience preferred, specific to Ophthalmology and Optometry.
• Bachelor’s degree, with MBA desirable (additional years of service can replace MBA).
• Experience with the execution of targeted business plans around priorities and goals.
• Demonstrated ability to build relationships with physicians, healthcare professionals, and other external stakeholders.
• Experience working collaboratively with field sales teams and translating regional business priorities into actionable engagement plans.
• Strong written and verbal communication and presentation skills, including executive preparation and delivery of C-Suite presentations.
• Ability to think creatively in confronting issues and pursuing novel approaches to old problems.
• Ability to work under pressure, meet deadlines, and exercise sound business judgment with critical thinking skills and high ethical standards.
• Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines.
• Willingness to travel regularly within the assigned geography and attend select national meetings as needed.
• Proficient in the use of CRM, AI, and Microsoft Office software products.

Position Type

• Remote

Travel

• Up to 50%, including overnight and weekend stays