Director, Enterprise IT & Applications

The posting, as HawkEye 360 wrote it

Hawkeye is seeking a hands‑on, growth‑oriented Director of Enterprise IT & Applications to lead the company’s corporate technology environment, enterprise applications, IT operations, and end‑user services. This leader will ensure Hawkeye’s technology services are secure, reliable, scalable , and aligned with business needs, while building a foundation capable of expanding into a future VP‑level leadership role as the company grows.

The Director is responsible for the performance of Microsoft 365, Zoom, enterprise AI capabilities, and other business systems, while modernizing IT service delivery and maturing governance, automation, and operational processes. This is a hands‑on technical leadership role —balancing strategy with active engagement in engineering, troubleshooting, and project execution.

As a publicly traded company, Hawkeye requires strong IT governance. The Director serves as the operational owner of assigned SOX IT controls while partnering closely with the CISO and Director of SOX Compliance to ensure clear accountability and separation of duties.

Your main responsibilities will be

Enterprise Applications & Technology Management

• Own strategy, operations, and lifecycle management for enterprise applications including Microsoft 365, Zoom, AI platforms, and other corporate systems.
• Oversee administration, integration, configuration, and availability of enterprise platforms.
• Evaluate, deploy, and operationalize enterprise AI capabilities in alignment with data protection and compliance requirements.
• Standardize application governance, licensing, vendor management, and lifecycle planning.
• Identify opportunities to reduce platform sprawl, improve productivity, and streamline processes.
• Maintain direct engagement in major deployments, integrations, and escalated technical challenges.

IT Operations & Service Delivery

• Lead the IT service desk, endpoint support, identity administration, and technology asset management.
• Drive modernization of ITSM processes, including potential migration from Jira Service Management to ServiceNow.
• Implement standardized incident, problem, change, request, asset, and configuration management.
• Define and track SLAs, KPIs, customer satisfaction, and operational reporting.
• Expand automation, self‑service capabilities, and proactive service monitoring.
• Act as senior escalation point for complex operational issues and outages.
• Ensure onboarding/offboarding and access provisioning processes are timely, secure, and consistent.

Hands‑On Technical Leadership

• Lead, mentor, and develop a small team of engineers and service professionals while maintaining a strong personal technical foundation.
• Allocate responsibilities, set performance expectations, and drive accountability.
• Guide solution design, participate in troubleshooting, and lead technical projects directly when required.
• Manage third‑party vendors, consultants, and service providers.
• Foster a cul

[…]
ating with Information Security.

• Strong organizational, project management, and vendor management skills.

Desirable

• Experience in a public company subject to SOX compliance.
• ServiceNow deployment or ITSM transformation experience.
• Experience deploying and governing enterprise AI capabilities.
• Familiarity with Microsoft Entra ID, Intune, Defender, NIST, and CMMC environments.
• ITIL Foundation or advanced ITSM certification.
• CISSP or similar security credential.

We offer a compensation package that includes a competitive base salary plus annual performance bonus, benefits and equity. We consider many factors when determining salary offers, such as candidate's work experience, education, training & skills, as well as market and business considerations. We are also open to considering candidates with experience and qualifications at a different level than required in a job posting, which may affect the compensation package offered.

Salary Range
$155,000 — $200,000 USD

Company Overview

HawkEye 360 is equipping defense, intelligence, and national security leaders with mission-critical signals intelligence to enable faster, better decision making. By detecting, geolocating, and characterizing radio frequency emissions worldwide, HawkEye 360 delivers trusted domain awareness and early warning indicators to the US Government and allied partners. Our space-based collection, proprietary signal processing, and AI-powered analytics transform knowledge of RF spectrum into a strategic advantage. Proven by operational mission success, HawkEye 360 is redefining how signals intelligence strengthens national and global security.

HawkEye 360 is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.