VP, Data Operations

The posting, as HealthVerity wrote it

ROLE OVERVIEW

As Vice President of Data Operations, you will own the strategy, operating model and performance of HealthVerity data lifecycle, spanning data acquisition, integration, onboarding, production availability, and ongoing operational health. You will lead the teams responsible for bringing data into and through the nation’s largest healthcare and consumer data ecosystem and making it available for client and business use quickly and reliably.

You will continuously improve how we onboard and operate data, creating scalable, repeatable processes with clear ownership, seamless cross-functional handoffs, strong quality controls, and increasing levels of automation. You will set the operational metrics and accountability that expose bottlenecks and improve speed, quality, reliability and first-time-right outcomes.

Working closely with Engineering, Product, Delivery, Client Services, Privacy and Sales, you will tie data operations to client outcomes and revenue. You will oversee complex, business-critical initiatives and issues, build an organization that solves problems at their source, serve as a trusted partner to executive leadership and as a thought leader across the organization.

KEY RESPONSIBILITIES

• Own the strategy, roadmap, operating model and performance of our Data Management function, with full accountability for data assets from acquisition and onboarding through production availability, recurring refreshes and ongoing operational health.
• Drive measurable improvements in speed to warehouse availability, data quality, operational reliability, and time to revenue, establishing clear KPIs and accountability for achieving these outcomes.
• Continuously improve the end-to-end data onboarding process so it is efficient, scalable and repeatable, driving automation across acquisition, onboarding, quality monitoring and production operations to reduce manual effort, eliminate bottlenecks and increase first-time-right outcomes.
• Establish clear operating rhythms, ownership, decision rights and escalation paths across the teams involved in the data lifecycle, along with monitoring and root-cause remediation practices that proactively identify risks, minimize customer and business impact and prevent recurring issues.
• Lead and develop the Integrations, Data Onboarding, and Data Operations teams, supporting a high-performing organization and leadership structure centered on accountability, collaboration, continuous improvement, and employee development.
• Partner closely with Engineering, Product, Client Services, Privacy, Data Partnerships and other stakeholders to establish priorities, coordinate cross-functional dependencies, and ensure Data Management capabilities align with client and business needs.
• Provide executive leadership with regular visibility into the onboarding portfolio and production operations, including performance against KPIs, risks, dependencies, capacity constraints and areas requiring leadershi

[…]
exible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.

• Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
• Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
• Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
• Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com

Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.