Director of Product Management, RCM

The posting, as Hearst wrote it

The Opportunity

Own the long-term product vision and business outcomes for Homecare Homebase (HCHB) ’s revenue cycle and personal care solutions. As Director of RCM & Personal Care , you’ll lead the strategy for RCM platform capabilities that support billing, claims, collections, payer connectivity, clearinghouse integrations, automation and scalable technical architecture, as well as the strategy and roadmap for HCHB Personal Care, including scheduling, caregiver time and task management, EVV compliance, authorization management, utilization visibility and reimbursement workflows.

This role requires a strategic product leader who can operate across customer needs, market dynamics, regulatory requirements, business objectives and technical delivery.

You’ll partner closely with Engineering, Architecture, UX, Operations, Sales, Implementation, Customer Success, Support and executive leadership to define priorities, align stakeholders and deliver measurable value. You’ll shape the roadmap, influence investment decisions, guide product managers and cross-functional teams, and drive modernization through API-first capabilities, automation, AI/ML-enabled experiences and resilient platform design.

The Profile We’re Looking For

• Communicates with precision and influence, equally effective in engineering standups, customer conversations and executive briefings.
• Balances long-term strategy with near-term execution discipline without losing sight of either.
• Moves forward with conviction under ambiguity while remaining genuinely open to being wrong.

What You’ll Do

Platform Strategy & Product Ownership

• Lead the product strategy, roadmap and execution for HCHB’s Revenue Cycle Platform, with accountability for platform capabilities that support billing, claims, collections, payer connectivity, clearinghouse integrations and revenue cycle operations.
• Lead the product strategy, roadmap and business outcomes for HCHB Personal Care applications, with accountability for capabilities supporting scheduling, caregiver time and task management, EVV compliance, authorization management, utilization visibility, reauthorization workflows and multiple reimbursement models.
• Own and advance the application and platform workstream in alignment with company priorities, customer needs, technical architecture and measurable business outcomes.
• Drive modernization of the platform through modular services, API-first design, configurable workflows, partner tooling, automation, AI-assisted workflows and scalable platform architecture.
• Define and prioritize capabilities that improve cash acceleration, reduce denials, lower days sales outstanding, increase first-pass resolution, improve billing team productivity and strengthen compliance readiness.
• Lead discovery and solutioning for end-to-end revenue workflows, including charge capture, claims creation and submission, edits and scrubbing, payer rules, eligibility and benefits, prior authorization su

[…]
ly with customers, prospects and partners as a credible product and data leader.

Preferred Qualifications

• Senior product experience in post-acute (Home Health, Hospice, Personal Care/EVV), ideally within an EHR ecosystem.
• Direct experience with healthcare transaction standards and interoperability relevant to RCM and adjacent workflows, such as X12/EDI (837/835/270/271), HL7, and familiarity with FHIR where applicable.
• Experience modernizing legacy platforms (migration strategies, incremental refactors, deprecation plans, platform governance).
• Familiarity with AI/automation opportunities in RCM (worklist prioritization, denial prediction, anomaly detection, document classification, assisted posting/coding support), including responsible data and security considerations.
• Strong integration/partner ecosystem background (vendor selection, contract/roadmap alignment, joint delivery).
• Prior experience as a software engineer or in a highly technical role.

Additional Information

Sponsorship: This position does not provide immigration sponsorship. Applicants must have the right to work in the U.S. without immigration sponsorship.

What You Can Expect From Us

We don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits and professional development opportunities are a few of the many reasons Homecare Homebase is a great place to build your career.

• Meaningful work. Make a difference in the lives of clinicians and home-based care teams—and ultimately the patients they serve.
• Leaders who care. Work in a culture where leaders value, support and invest in their people.
• Flexibility. We value work-life balance and offer career opportunities designed to support life’s changing demands.
• A company that gives back. Each year, Homecare Homebase supports charitable initiatives that align with our mission of empowering exceptional care and helping others in need.

Sound like a good fit? We’d love to hear from you.