Project Manager, Growth Operations

The posting, as Hinge Health wrote it

THE OPPORTUNITY

Growth Marketing Operations sits at the center of some of Hinge Health’s most complex, cross-functional workflows. As new implementations and associated processes scale, we need a Project Manager who can bring structure to ambiguity, stabilize execution, and turn reactive coordination into more durable ways of working.

This role is best suited for a systems-minded operator who can coordinate work across business and technical teams, design clearer operating models, and improve how work moves from intake through launch and ongoing support. You will help create the ownership structures, planning mechanisms, escalation paths, and visibility needed for complex marketing and operational programs to run more reliably.

You will partner closely with stakeholders across Growth, Data Science, Commercial Operations, Engineering, QA, and other teams to improve cross-functional execution, reduce manual coordination, and strengthen the workflows that support launch readiness and operational scale.

WHAT YOU’LL ACCOMPLISH

• In your first 3 months
• Audit the current state of one or more complex marketing and operational workflows, including intake, handoffs, dependencies, approvals, decision points, and failure modes.
• Build clear current-state process maps, identify where work gets stuck, and begin owning intake and traffic control so recurring work moves through a more reliable operating cadence.
• Establish stronger visibility into in-flight work, including timelines, owners, risks, and critical dependencies across cross-functional stakeholders.
• Identify where work is under-scoped, inconsistently tracked, or overly dependent on manual coordination, and recommend practical fixes.
• In your first 6 months
• Lead cross-functional coordination across partners such as Acquisition, Data Science, Commercial Operations, Engineering, QA, and other stakeholders.
• Build and formalize intake models, ownership frameworks, escalation paths, and launch-readiness checkpoints for owned programs.
• Create troubleshooting and triage workflows so issues are routed quickly to the right owners, exceptions are handled consistently, and recurring breakages inform process improvements.
• Build the practical infrastructure that helps these workflows run better, including documentation, dashboards, alerts, status visibility, and automation-ready processes.
• Translate ambiguous business needs and technical dependencies into clear project plans, milestones, handoffs, and decision points.
• Manage budget operations for owned programs, including tracking spend, initiating purchase orders, reviewing and approving expenses, and maintaining accurate visibility into platform, vendor, contractor, and campaign-related costs with strong discretion and accuracy.
• In your first year
• Partner with stakeholders to determine which steps should be standardized, automated, reassigned, si

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edical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development.
• Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.

CULTURE & ENGAGEMENT

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/

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