Senior Data Scientist- Travel Tech

The posting, as Hopper wrote it

About the Role

Hopper Technology Solutions (HTS) powers travel for some of the world's largest brands through our APIs, white label products and fintech, and every dataset we hold tells a story our partners need told clearly, repeatedly and fast. As a Senior Data Scientist on HTS you will own the analytical relationship with a portfolio of partners and build the machinery that answers their questions about supply health, pricing competitiveness and performance once, then answers them every week. You will be judged less on the sophistication of your models than on whether the people you work with, inside Hopper and across partner commercial teams, make better decisions because of you.

What would your day-to-day look like

• Own the analytical relationship with a portfolio of HTS partners, working alongside Partner Success and Commercial to understand what they need, deliver it, and present it directly to their teams
• Design and templatize repeatable reporting on supply health, pricing competitiveness and tenant performance that scales across hotels, flights, homes and cars without being rebuilt each time
• Use AI assistants, agents and code generation tools as everyday collaborators to automate the repetitive parts of analysis and reporting, and help the broader team adopt the same practices
• Frame and run exploratory analyses that deepen our understanding of partner and traveler behavior, and translate what you find into clear recommendations for product, engineering and business leaders
• Apply machine learning and statistical methods to large, messy datasets where they move the needle, and recognize when a simple, well explained metric is the better answer
• Build dashboards and self serve reporting in BigQuery, Looker, Tableau, Amplitude and Google Sheets, with an eye toward making yourself unnecessary for routine questions
• Partner closely with product and engineering so the data we collect supports the questions our partners will ask next

An ideal candidate has

• A degree in Math, Statistics, Computer Science, Engineering, Economics or another quantitative discipline, or equivalent practical experience
• Extremely strong analytical and problem solving skills, with a track record of answering hard questions with data across more than one domain or product line
• A proven ability to turn complex technical work into simple, credible narratives for non technical and executive audiences, including external partners
• Comfort being partner facing, presenting findings, fielding tough questions live and building trust with commercial counterparts
• Deep SQL skills and experience with modern data warehouses such as BigQuery, plus fluency in Python and Pandas or R for large scale data preparation and analysis
• Hands on, daily use of LLM based tools such as Claude, ChatGPT, Cursor or Copilot for writing code, SQL, analysis and documentation, and a point of view on where they help and where they fall short
• Experi

[…]
20 million times, with 70% of our users being Gen Z and Millennials, next-generation travelers. Today, our biggest opportunity is powering travel fintech, commerce, and loyalty for some of the biggest brands in the industry. Our first HTS partnership with Capital One helped launch a dedicated travel portal for a major financial brand's cardholders, and we've since expanded across some of the biggest names in travel and banking, including Air Canada, Uber, Royal Bank of Canada (RBC), and Nubank, powering everything from a single fintech integration to a full end-to-end travel loyalty portal.

That's our trajectory: we started as a small, disruptive app within the travel space, and now we're the engine under the hood powering how Travel Tech works.

What that looks like in practice

• Billions of dollars in travel and travel fintech move through Hopper and HTS every year.
• Our fintech products, including Cancel for Any Reason and Disruption Assistance for Any Reason, post exceptionally strong customer satisfaction because the terms are clear and resolutions are instant, no questions asked.
• Nearly 30% of app customers add a fintech product to their booking, and those customers are 1.6x more likely to book with us again.
• HTS now drives more than 90% of the business, proof of how fast B2B has scaled.
• Through HTS, any travel provider (airlines, hotels, banks, travel agencies) can plug the company's fintech, commerce and AI solutions into their own channels, whether that's a single integration or a full end-to-end travel portal.

Come take off with us!

#LI-Remote

While this role utilizes automated systems to assess candidate suitability, every actionable decision is made by a human member of our team. Under local regulations, you have the right to understand the principal factors used in this assessment, request a correction of your data, or request a human review of any automated decision. To exercise these rights, please contact recruitment@hopper.com