Deal Desk Manager, US - West Coast

The posting, as Horizon3 wrote it

Get to Know Us

Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

As a remote first company, we require minimum 25Mbps consumer grade broadband connection.

What You’ll Do

The Deal Desk Manager will be responsible for managing order processes and supporting deal desk activities in the North America region. Reporting into the Director of Global Deal Desk in the US, this role requires 3 to 5 years of experience in order management and deal desk responsibilities, ensuring smooth and efficient sales operations. Ability to manage multiple priorities and work cross functionally is a must.

Key Responsibilities

• Commercial & Deal Structuring: Partner with Sales reps and leadership to structure complex, non-standard enterprise deals (custom discounts, ramp structures, multi-year commitments) balancing speed-to-close with business guardrails.
• Deal Desk Support & Governance: Review and approve sales deals in alignment with corporate approval matrices, discounting policies, and revenue recognition guidelines.
• Order Management: Manage and process sales orders, ensuring accuracy and timely fulfillment.
• Tax & Regional Compliance: Ensure deals adhere to US, Canada, and Mexico tax rules by enforcing proper collection of tax exemption certificates, cross-border withholding tax (WHT) documentation, DTAA forms, and tax residency paperwork prior to deal completion.
• Finance & Provisioning Alignment: Coordinate with Finance and Provisioning teams to ensure accurate billing setup, multi-currency handling, and timely provisioning of software.
• Legal Collaboration: Work cross-functionally with Legal using our Streamline AI tool to manage contract reviews, routing, redlines, and approvals.
• Security & Vendor Approvals (RFP & VRA): Coordinate, complete, and submit Requests for Proposals (RFPs) and Vendor Risk Assessments (VRAs) to

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nge information for this position:

• Base salary range: USD $115,000 - USD $140,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.