Director of ERISA Compliance

The posting, as Human Interest wrote it

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock , TPG (The Rise Fund) , SoftBank, Glynn Capital , NewView Capital, USVP, Wing, Uncork, and more.

About the role

The Director of Retirement Compliance is a strategic, high-impact leadership role responsible for ensuring that Human Interest’s platform operates with regulatory precision under ERISA, DOL, and IRS guidelines. This leader will drive continuous innovation across compliance workflows, architecting root-cause feedback loops to resolve plan errors and delinquencies while driving the end-to-end compliance health of our plans at scale.

Operating at the intersection of regulatory governance, incident management, and product delivery, the Director will oversee high-level customer advocacy escalations in close partnership with Legal, steer feature rollout reviews, and build real-time monitoring infrastructure for SLAs and regulatory deadlines. Reporting directly to the Vice President of Sales Activation & Customer Success, this individual will proactively manage risk and financial exposure, own remediation solutions end-to-end, and actively coach and uplevel frontline compliance managers.

About the team

The Compliance team serves as the guardian of Human Interest’s regulatory integrity and fiduciary excellence. We sit at the nexus of regulatory compliance, customer success, onboarding, operations, and product engineering. Rather than acting as a traditional back-office audit function, our team acts as proactive problem solvers—designing scalable automation, building data pipelines, and establishing closed-loop operational workflows that safeguard plan sponsors and participants. As we continue to democratize access to retirement benefits, we're looking for a visionary leader who can scale our compliance operations through technology while maintaining our commitment to fiduciary excellence.

What you get to do every day

• Lead and direct Human Interest's compliance program ensuring adherence to ERISA, DOL, and IRS regulations across all 401(k) plan operations
• Modernize compliance workflows and build cross-functional feedback loops with Customer Onboarding, Customer Success, and Product to perform root-cause analysis on errors and delinquencies.
• Develop and implement technology-driven compliance frameworks that scale with our growing client base while mai

[…]
ace To Work® (2023-2025)

• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024)
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com .

Protect yourself against fraud and identity theft . Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @ humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures