VP, Strategic Partnerships & Alliances

The posting, as Icp Globalcareers wrote it

About ICP
ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai , and Shanghai , we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are
At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company
At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence
Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

The Partner Manager owns the commercial activation and day-to-day health of ICP's strategic technology partner ecosystem. The role exists to turn strong technology relationships into repeatable go-to-market motions, qualified pipeline and new enterprise opportunities for ICP.
TIS will help identify and qualify the technologies and new partners that matter to ICP's solutions and clients. Once a partner is selected, the Partner Manager takes the lead in operationalising the relationship: building connections from executive leadership through field sales, creating joint business plans, aligning target accounts, activating co-sell motions and making it easy for both organisations to work together.
This is a commercial, field-facing role rather than a partner-administration role. The Partner Manager is expected to be a helping hand to ICP's sales teams: opening doors, creating introductions, bringing partner intelligence into account strategy, coordinating joint pursuit activity and generating top-of-funnel momentum through co-marketing and ecosystem activity.
The role also connects partnership ambition to delivery readiness. Working with TIS, Solution Specialists and Delivery, the Partner Manager ensures ICP maintains the knowledge, certifications, relationships and visibility into partner roadmaps required to credibly sell, implement and support pa
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understand partner propositions, roadmap changes and their implications for ICP's people, technology and process solutions without needing to be the deepest technical expert.

• Executive communication - concise, credible and comfortable representing ICP with senior partner stakeholders.
• Data and pipeline discipline - rigorous about attribution, forecasting, partner performance and ROI.
• Entrepreneurial ownership - comfortable creating structure, playbooks and cadence rather than waiting for a mature partner program to be handed over.

Scope Boundaries

• The Partner Manager owns the commercial partner relationship and partner activation; TIS owns technology strategy, technical partner assessment and capability direction. New partners are developed jointly, with TIS typically sourcing / validating the technology relationship and the Partner Manager operationalising the commercial alliance.
• The Partner Manager creates and influences pipeline but does not replace the Client Growth Director or New Business owner. The sales owner retains responsibility for the client opportunity, commercial process and booking.
• The Partner Manager coordinates enablement and certification with TIS and Delivery but does not own delivery teams or technical competency management.
• Marketing owns campaign execution and brand / channel expertise; the Partner Manager owns the partner GTM brief, partner coordination, target-account alignment and commercial follow-through.
• The role should optimise for a focused portfolio of productive strategic relationships, not maximise the number of partners.

Someone who exemplifies our ICP Values

• Curiosity – keen to learn and understand how things work.
• Inclusivity – works positively and respectfully with others.
• Focus – organised and committed to delivering accurate work.
• Creativity – looks for practical ways to solve day-to-day problems.
• Trustworthiness – reliable, accountable and careful with client assets and information.