Implementation Consultant
Illumia, LLC · Hybrid · Alpharetta, Georgia, United States, Scottsdale, Arizona, United States, United States · $70k–$75k
Posted by Illumia, LLC on their careers site · View the original posting
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Who we are
Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.
This position is hybrid if local to our office in Alpharetta, GA or Scottsdale, AZ.
Alpharetta, GA - 1125 Sanctuary Parkway, Ste 220, Alpharetta, GA 30009
Scottsdale, AZ - 18700 N. Hayden Rd, Ste 230, Scottsdale, AZ 85255
Why join our team?
We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
What you will be doing
As an Implementation Consultant, you will be part of our Professional Services team, delivering platform solutions for client institutions through consultative discovery, solution configuration, testing, training, and go-live support. Working closely with Project Managers and Engineers, you will guide clients from project initiation through deployment, ensuring solutions align with business objectives and drive successful outcomes.
You will leverage your product expertise to provide strategic guidance, recommend best-practice solutions, and serve as a trusted advisor throughout the implementation lifecycle. By building strong client relationships and maintaining a focus on quality and results, you will help clients realize value from their investment and achieve long-term success.
This role requires strong communication, collaboration, problem-solving, and execution skills, as well as ownership of the functional delivery experience and client outcomes.
Job Summary / Purpose
The Implementation Consultant is responsible for leading the functional delivery of assigned client implementations, partnering with Project Managers and Engineers to ensure successful execution from project kickoff through deployment. This role configures solutions, provides best-practice guidance, delivers client training, and drives client readiness, adoption, and long-term success.
Who you will work with
In this role, you will partner with a diverse group of internal and external stakeholders, including fellow Professional Services Project Managers and Engineers, Support, Sales, Client Management, ERP vendors, third-party partners, and senior client leaders to ensure clients achieve their implementation goals.
Key Responsibilities and Duties
- Meet or exceed es
[…]
leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities. Technical skills matter, but the ability to read a room, build trust across functions, and bring people along is what separates a great leader from one who burns the organization out.
This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws.
What you get when you join our team
- Flexible time off to include paid holidays and volunteer time.
- Robust health, dental, and vision insurance plans on your first day of employment
- Comprehensive employee assistance program (EAP)
- Employer-paid life insurance/AD&D/short-term and long-term disability insurance
- Flexible spending account (FSA) or health savings account (HSA)
- Matched 401(k)
- Employee stock purchase plan
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.
Your personal information will be handled in accordance with Illumia's Candidate Privacy Notice
Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.