Partner Development Manager

impact.com · Santa Barbara, California, United States · $100k–$120k

Posted by impact.com on their careers site · View the original posting

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The posting, as impact.com wrote it

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com

You'll own two strategic publisher initiatives at impact.com. First, you'll support a major publisher migration, ensuring that as partners transition to impact.com's platform, you provide clarity, process, and confidence in the transition, with no revenue or relationship disruptions. Second, you'll be the primary relationship owner with a large strategic publisher platform partner, managing the day-to-day partnership, recruiting brands onto a new publisher program, and ensuring the program runs smoothly on our platform. You'll combine external relationship management, internal coordination, and tactical problem-solving to ensure both initiatives succeed and scale.

What You'll Do

Publisher Migration: Support & Continuity

Support a major publisher migration in waves as partners transition to impact.com—ensure each wave has clear communication, defined process, and active followup
Be the key contact for migrating publishers during their transition, answering questions about the migration process and how impact.com's platform works compared to their current setup
Ensure every contract and relationship that moves over transfers successfully; track progress, identify blockers early, and escalate to technical or management teams when needed
Work with technical teams on any technical implementations or integrations submitted by publishers to ensure they're properly handled and the publisher is supported through setup
Monitor advertiser and publisher satisfaction throughout the migration; proactively address concerns and ensure that revenue is preserved and relationships stay intact
Coordinate with onboarding, customer success, and technical support teams to ensure publishers feel supported and the transition is as smooth as possible

Strategic Publisher Partnership: Relationship & Growth

Serve as impact.com's primary point of contact with a large strategic publisher platform partner—own the day-to-day relationship, align on roadmap priorities, and ensure smooth operational execution

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Vision insurance

Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.