Client Account Manager

The posting, as Impiricus wrote it

Job Title: Client Account Manager

Exemption Status: Full-time, exempt

Who We Are

Impiricus is the Agentic Commercialization Platform for Healthcare. We help life sciences teams understand physician intent, coordinate the right clinical and commercial resources, and enable real-time action when HCPs need support. Our AI-powered platform acts as a field force multiplier: extending reach between rep visits, prioritizing the highest-impact path for each physician, and connecting HCPs to coverage, evidence, medical information, patient support, MSLs, field teams, samples, and approved content in the moments that matter.

Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was built to accelerate patient access to life-saving treatments through ethical, physician-first engagement. More than one million opted-in HCPs trust Impiricus as a preferred channel, including many who are underserved or hard to reach through traditional outreach. Products such as the Intelligently Optimized Network (ION), Pulse, Spark, and Ascend work together so every interaction can move from information to action. Guided by our Physician Advisory Board, we keep engagement clinically meaningful, compliant, and grounded in better patient care.

Job Summary

Impiricus is seeking a dynamic Client Account Manager to be the first dedicated client services hire for DocUpdate, supporting Curated, our physician engagement and matchmaking platform. Curated connects physicians with meaningful non-clinical opportunities, including advisory boards, consulting engagements, market research, expert calls, and other professional collaborations across healthcare.

You will be the primary relationship owner for your accounts and manage the client experience from initial intake through successful delivery, serving as the bridge between our clients and the Curated operations team. Your clients will span legal, AI labs and technology companies, medtech, CROs, biotech, locum tenens and staffing, health systems and IDNs, and other industries outside of pharma. You will also be the day-to-day partner for Impiricus’s client services teams, who bring pharma programs onto Curated; those programs run through Curated independently of Impiricus’s commercial teams.

This is a true ground-floor role. There is no existing playbook for client services within DocUpdate, and you will help write it. We are looking for someone who is proactive, resourceful, and commercially curious, who builds trusted relationships easily and is energized by creating structure where it doesn’t yet exist. As Curated scales, so will the team around you, and the people who shape the foundation are the ones we look to as the business grows.

Responsibilities

Client Relationship Management

• Serve as the primary point of contact for a portfolio of Curated clients across legal, AI and technology, medtech, CRO, locum tenens, health system, and o

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nterviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Benefits

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

Healthcare : Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA : Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection : 100% paid short- and long-term disability, plus life and AD&D insurance
Flexible Time Off : Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave : Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way : If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
401(k) : Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
By applying, you acknowledge that Impiricus collects and uses your personal information (such as your resume and contact details) for recruiting and hiring purposes, managed securely in Greenhouse. We may keep your information to consider you for future opportunities unless you ask us to remove it. Questions or requests: careers@impiricus.com.