Staff Product Designer

The posting, as Imprint wrote it

WHO WE ARE

Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com http://Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

AS A STAFF PRODUCT DESIGNER, YOU'LL SHAPE THE FUTURE OF IMPRINT'S MEMBER EXPERIENCES, LEADING COMPLEX PRODUCT INITIATIVES FROM DISCOVERY THROUGH EXECUTION. YOU'LL COMBINE EXCEPTIONAL DESIGN CRAFT WITH STRATEGIC THINKING AND STRONG PRODUCT JUDGMENT TO IDENTIFY OPPORTUNITIES, SIMPLIFY COMPLEX PROBLEMS, AND DELIVER INTUITIVE, HIGH-IMPACT SOLUTIONS. PARTNERING CLOSELY WITH PRODUCT AND ENGINEERING, YOU'LL INFLUENCE PRODUCT DIRECTION, CHAMPION EXCEPTIONAL USER EXPERIENCES, AND RAISE THE BAR FOR DESIGN CRAFT, COLLABORATION, AND DECISION-MAKING ACROSS THE ORGANIZATION.

WHAT YOU’LL DO

SHAPE PRODUCT STRATEGY & DIRECTION

• Partner with Product and Engineering to identify high-impact opportunities grounded in customer needs, business goals, and product insights.
• Proactively define problems, challenge assumptions, and influence product priorities and direction.
• Lead complex, ambiguous initiatives from early discovery through launch and iteration.
• Balance near-term product improvements with longer-term opportunities to meaningfully improve the customer experience.
• Bring clarity and structure to ambiguous problems, helping teams make thoughtful decisions and move forward.

LEAD END-TO-END PRODUCT DESIGN

• Own the design process from discovery and concept exploration through detailed interaction design, prototyping, and delivery.
• Translate complex financial products and workflows into simple, intuitive, and engaging experiences.
• Explore multiple approaches, establish clear design principles, and articulate the rationale behind decisions.
• Create thoughtful, high-quality experiences that balance usability, accessibility, business objectives, and te

[…]
maintaining a high bar for usability and craft.

• You've helped the team move faster and make better decisions through clear design rationale, effective collaboration, and pragmatic execution.
• You've elevated the quality of design across the team through mentorship, critique, and shared practices, and contribution to our design system.
• You've helped evolve how we design and build products, embracing new tools and approaches that increase our effectiveness.

We don't expect every candidate to check every box. If this role excites you and you bring strong fundamentals, we encourage you to apply.

STACK

Figma, Storybook, design tokens. Frontend component libraries (React/TypeScript). AI-assisted design and development tooling.

LEARN MORE

Learn more about how we build at Imprint on our engineering blog: https://tech.imprint.co/

PERKS & BENEFITS

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.