Account Manager

The posting, as Index Exchange wrote it

About Index Exchange

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

What’s it like to work at Index?
Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?
Index Exchange is seeking an Account Manager to join our US HoldCo team. In this role, you will maintain direct ownership of key agency and marketer partnerships. You will balance hands-on client delivery with consistent service standards, timely execution, and strong collaboration across the team. Acting as a trusted partner, you’ll proactively address client needs, solve challenges, and surface opportunities for growth.

This role is ideal for someone who thrives in an ambiguous, fast-paced environment, excels at building relationships, and is passionate about developing others.

What we’re looking for

• Strategic: Index values partnerships and providing strategic insights to the agencies and marketers who leverage our exchange. In this role, you will be responsible for not only day-to-day account management and operations, but also for providing insights and recommendations to our external stakeholders around the programmatic ecosystem as a whole. You’ll bring a strong point of view and help your team do the same.
• Collaborative : In order to retain and grow our agency accounts, you will work cross-functionally with sales, analytics, technical teams, and publisher account teams to become a subject matter expert on the Index Platform. You’ll also foster that same collaborative spirit within your team, creating an environment of shared learning and accountability.
• Communicative : You will be working with a number of clients and internal stakeholders at any given time, and will be expected to communicate effectively both internally and externally. This is a highly visible, clien

[…]
irst aid program that provides an in-the-moment point of contact and reassurance

• One day of volunteer time off per year and a donation-matching program
• Monthly town halls and regular community-led team events
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Equal employment opportunity
At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities
Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index everywhere, Index anywhere
Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

AI Disclaimer: Automated tools including artificial intelligence may be used to assist in screening and assessing applicants for this role. All hiring decisions involve human review.

Vacancy Status: This posting is for an existing vacancy.