AI Operations Analyst

The posting, as Industrial Electric Manufacturing wrote it

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Location: Austin, TX - USA

Reports To: VP, Enterprise AI & Automation

Salary Range: $106,000 - 132,000

Position Summary

IEM is seeking a driven AI Operations Analyst to turn practical AI opportunities into working solutions. You will be the entry point for new AI ideas, guide the promising ones through prototyping, and help employees adopt what gets built.

You will also own the enablement work behind those tools: access, licenses, onboarding and offboarding. Success means learning that work, then simplifying or automating it.

We want someone who sees how a business process actually works and instinctively looks for a better way to run it, whether that is an AI model, an agent, a workflow automation, an API integration, or a small custom application. You do not need to be a senior software engineer, but you should learn fast and enjoy building.

This is a visible, hands-on role for someone already experimenting with these tools who wants to shape how a growing enterprise adopts AI.

This role requires a work sample. Applications submitted without one will not be reviewed — see “How to Apply” below.

Key Responsibilities

The first three areas are the core of the role and the primary basis for evaluating performance.

• Process Discovery: Partner with teams across IEM to find manual, repetitive, or error-prone work, and determine whether AI, automation, integration, or process redesign is the right fix.
• Solution Development: Design, build, test, and deploy practical solutions using AI tools, workflow automation, agents, and APIs, then maintain and improve them after launch.
• Measurement & Continuous Improvement: Define success measures such as time saved, errors reduced, and adoption, then improve, expand, or retire solutions based on what they demonstrably deliver.
• AI Project Intake & Prioritization: Serve as the entry point for new AI requests, separating genuine business needs from interest in a particular tool, and prioritize what moves forward.
• AI Literacy, Training & Enablement: Deliver onboarding, workshops, and training that build real proficiency with approved AI tools, and help employees build their own automations.
• AI Platform Operations: Run day-to-day administration of IEM’s AI platforms, and keep procedures, FAQs, and adoption reporting current.
• Access & License Management: Manage access requests and approvals, provision and reclaim licenses, and flag underused or overallocated seats.
• Governance & Compliance: Confirm that AI tools, user access, and deployed solu

[…]
ples demonstrating independent ownership and execution will carry the most weight.

We value independent judgment; a small solution you built yourself is more useful than a course project, tutorial, or forked repository.

If your strongest work is confidential or proprietary, submit a sanitized reconstruction or short case study. Do not disclose confidential information or provide access to a current or former employer’s systems.

We would rather see something rough and real than polished and generic.
Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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Use of AI

At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.

AI Use in IEM's Hiring Process