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People Experience Manager

Invisible Technologies · Hybrid · New York - Hybrid · $126k–$148k

Posted by Invisible Technologies on their careers site · View the original posting

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About Invisible

Invisible is an Applied AI research company closing the gap between frontier models and the enterprise. We provide the platform infrastructure that makes AI work in production at scale: unify fragmented data, map complex processes, orchestrate and evaluate agents, and stand up hyper-personalized workflow applications fast for companies like Grubhub, Alliance Global, and Thomson Reuters. Where models fall short, we build RL environments and data to fix them. The result: a virtuous cycle between enterprise deployment and model training.

Recognized as Best Predictive Analytics Platform of the Year at the 2026 AI Breakthrough Awards, Invisible makes AI work.

About The Role

This is a generalist People Experience role. You'll work across the whole People team, taking things from idea to delivered, reporting to the People Experience Director as their main support for execution.

A good part of the job is making the rest of the team better at what it does: streamlining People Operations processes, rewriting the policies behind them, and getting their projects over the line. The rest is content, programs, and employee relations casework of your own.

You'll have proper support around you. In-house legal counsel covers anything with real risk attached, and our People Operations specialists own the systems and transactional work. Your job is improving how it all runs, not carrying it alone.

  • Content: you write the competency frameworks, policies, guides, and comms the team needs and never has time to produce properly.
  • Programs: you run projects end to end. You build the plan, chase the stakeholders, hold the dates, and get it across the line.
  • Employee Relations: you run and manage cases yourself, start to finish.
  • Process and policy: you find what's clunky across the People team and fix it.

What You’ll Do

Content creation

  • Write competency frameworks, career paths, and leveling content for teams across Invisible, working from subject matter input from leaders and business partners.
  • Write and maintain policies. Own the handbook. Keep it accurate as we change entities, countries, and structures.
  • Draft internal comms for People team initiatives: announcements, manager guidance, FAQs, rollout messaging. You'll write in our voice, which is direct and short. Not corporate.
  • Build the practical stuff that makes a program real: manager toolkits, training decks, process guides, templates, briefing docs.

Program management

  • Coordinate People team programs end to end: performance cycles, engagement survey and action planning, onboarding improvements, platform rollouts, framework launches, compliance projects.
  • Build project plans with owners, dates, and dependencies. Track them. Escalate early when something slips.
  • Coordinate stakeholders across People, Legal, Finance, Talent Acquisition, and business leadership. They don't report to you and all of them are busy. You still get the decisions you need.
  • Own the fo

[…]
aries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.

We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.

Country Hiring Guidelines

Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.

AI Interviewing Guidelines

Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates.

Accessibility Statement

We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request.

Equal Opportunity Statement

We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.