Learning & Development Process Manager

The posting, as Jimerson Birr wrote it

The Learning and Development and Process Manager at Jimerson Birr operates at the intersection of professional growth and operational excellence, and has earned the autonomy to build a training function that matches the firm’s ambitions for its people. This is not a conventional L&D role, and this is not a conventional seat within it.

Jimerson Birr holds itself to the same standard internally that it holds for client service: rigorous, well designed, and always improving. In this role, you will build and administer JB University’s curriculum, own the onboarding experience for every new hire, and put in place the technology, documentation, and processes that let attorneys and staff perform at their best. The programs you build directly shape how quickly new hires ramp up, how consistently our teams execute, and how the firm sustains the culture that has made it one of Florida’s “Best Companies to Work For.”

Key Responsibilities
What You’ll Do:
Develop, Implement, and Administer JB Training Program aligned with JB University

Develop and manage a comprehensive training program, ensuring objectives are met and coordinating the technical completion of training evaluations and certifications aligned with JB University vision. Oversee the creation and quality control of Learning Management System technology and content to align with firm standards, and conduct regular audits of training materials and job descriptions for accuracy and effectiveness. Organizes, staffs, and coordinates all aspects of Professional Development Committee.

Oversee and Execute all JB Orientation & Onboarding Process

Manage the development and quality control of orientation and onboarding content for the LMS, ensuring materials are up-to-date and track employee progress from the outset. Oversee the execution of the onboarding process, monitoring task completion by SMEs and ensuring a smooth transition of new hires to their respective supervisors within the set timeframe.

Innovate, Implement and Optimize L&D Technology and Vendor Relationships

Develop and maintain training technology platforms, ensuring up-to-date and functional tracking systems like the LMS 365 and various training dashboards that monitor both program-wide and individual progress. Oversee the creation and ongoing management of comprehensive training calendars within the LMS.

Needs Assessment, Curriculum Design and Training Event Hosting

Coordinate and manage Training Tuesdays, organizing logistics and scheduling for advanced and firm-wide training sessions, complete with meals and snacks. Design and implement soft skills and firm-wide training programs using a blend of LMS content and expert group instruction, maintaining detailed training calendars. Additionally, liaise with external vendors to supplement training needs and host events at the firm’s premises. Regularly conduct thorough needs assessments to identify skill gaps and designs tailored curriculum programs to address these needs, ensurin
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a fast track for success. Our atmosphere and award-winning firm culture are collegial and professional, and our shared commitment to professional development is superior to our contemporaries.

Our core values are simple: Commitment to service; Commitment to quality; Commitment to results. We live our core values, and we welcome you to live them with us.

Jimerson Birr is an equal opportunity employer. All qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, disability, veteran status, gender identity, and marital status.

About Jimerson Birr, P.A.
Jimerson Birr is a Florida-based law firm that seeks to exceed client expectations through commitment to excellence and by adding value to our clients’ businesses. We are committed to handling each matter with the quality, care, attention to detail and respect as if we were representing ourselves. We are accessible, responsible, prepared, efficient and technologically advanced. Our clients and colleagues value us because they trust our integrity and abilities.

Jimerson Birr concentrates its efforts in providing the highest level of legal services throughout the Southeastern U.S. on a wide variety of business, corporate, and commercial litigation issues that can affect businesses in a broad range of circumstances. Our Florida-based law firm has a reputation for being well-prepared counselors, influential negotiators and aggressive litigators. Our firm has significant experience in the areas of construction law (including lien and bond claims, licensure, project and contract administration), business litigation (including breach of contract, misrepresentation, fiduciary breaches, non-compete enforcement and corporate/partnership disputes) and creditors rights and bankruptcy (including collections, foreclosures, replevin, garnishments, and adversarial proceedings).