Director, Legal Operations

The posting, as Judi Health wrote it

About Judi Health

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health .

Location: 3-days Hybrid (Local to NYC, Denver, or Charlotte)

Position Description

The Director of Legal Operations reports to the General Counsel and operates under the direction of Legal Department leadership. The Director is responsible for the operational effectiveness, scalability and continuous improvement of the Legal Department. This individual will serve as a strategic partner to the General Counsel and legal leadership team, driving efficiency, scalability, data-driven decision making, and the adoption of artificial intelligence and automation tools across legal and compliance functions.

This individual will serve as the operational leader of the Legal Department, overseeing legal technology, matter management, contract lifecycle management, reporting, knowledge management and workflow optimization. The Director will establish consistent operating procedures, improve resource allocation, and create scalable processes that enable attorneys and legal professionals to focus on high-value strategic and legal work.

The ideal candidate combines strong legal operations experience and project management capabilities with technical proficiency, sound business judgment, and a demonstrated track record of leveraging AI, workflow automation, and technology solutions to improve productivity, reduce risk, enhance service delivery, and support rapid organizational growth.

Position Responsibilities

Legal Operations Leadership

• Partner with Legal leadership to develop and execute the legal operations strategy aligned with company objectives.
• Design and continuously improve workflows across contracting, compliance, corporate governance, litigation management, employment matters, regulatory affairs, and legal intake processes.
• Establish operational metrics, KPIs, dashboards, and reporting mechanisms to measure legal department performance.
• Manage legal department budgets, vendors, outside counsel relationships, and technology investments.

Department Management and Core Legal Operations

• Lead annual and multi-year departmental planning, budgeting, resource all

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t skills.

• Proven ability to manage multiple priorities in a fast-paced environment.

Preferred

• Juris Doctor (JD) or advanced business degree.
• Legal Operations certifications (CLOC, Six Sigma, PMP, or equivalent).
• Experience in healthcare, pharmacy benefits management, health technology, or other regulated industries.
• Hands-on experience with generative AI platforms, contract intelligence tools, and workflow automation technologies.

Key Competencies

• AI Strategy and Adoption
• Process Design and Optimization
• Legal Technology Management
• Change Management
• Data Analytics and Metrics
• Project and Program Management
• Continuous Improvement
• Vendor and Financial Management
• Executive Communication
• Cross-Functional Leadership
• Develop a culture of innovation, automation, and continuous improvement within the legal department.

New York, NY Salary Range
$187,600 — $234,500 USD

Denver, CO Salary Range
$172,000 — $215,000 USD

Charlotte, NC Salary Range
$156,400 — $195,500 USD

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy .