Market Researcher

The posting, as Justworks wrote it

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

About the Role

Justworks is looking for a strategic, autonomous, and rigorous Market Researcher to join our Research & Insights team. In this role, you will lead end-to-end quantitative and qualitative research studies that directly shape our brand strategy, product positioning, and go-to-market planning on our mission to help entrepreneurs and small businesses grow with confidence.

As a Market Researcher, you will independently manage moderately complex, concurrent research streams, serving as a trusted partner to our marketing, product, and communications teams. You will fully own our customer research panel strategy, support our quarterly brand tracking operations, and champion data storytelling to ensure our cross-functional partners can confidently act on consumer insights. This role is a fantastic opportunity for an insights professional with solid agency-side training to drive visible impact in a fast-growing tech environment.

What You’ll Do

• Own Panel Strategy & Execution: Drive the long-term execution and scaling of our customer research panels. You will lead custom panel portal management, oversee participant experience standardizations, and spearhead recruitment initiatives to hit clear growth milestones.
• Support Brand Tracking Operations: Support our Brand Tracker, including management of questionnaire updates and sample target management. You will own data hygiene, manage change orders through procurement, and run comprehensive quality checks on fielding data.
• Lead Thought Leadership Research Execution: Drive the end-to-end execution of our thought leadership research in partnership with Communications and external research vendors. You will oversee research fielding and vendor management, lead rigorous quality control to ensure data is accurate and publication-ready, and partner with our Lead Market Researcher to bring our thought leadership research strategy to life.
• Drive Ad & Content Testing Cycles: Act as the primary research partner to our brand team and creative agency. You will, with support from our Senior Market Researcher, independently scope, execute, and synthesize fast-p

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sed in our New York City Office is targeted at $121,000.00 to $151,000.00 per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com . Your comfort and success matter to us, and we're here to ensure an inclusive experience.

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