VP/ Director of Product Management

The posting, as Juvare wrote it

Juvare is a SaaS company focused on operational resilience, critical incident management, and mission coordination. Our products serve state and local government, federal civilian and defense agencies, public and private healthcare organizations, and critical infrastructure operators. Our portfolio includes WebEOC Nexus, the Unified Command Platform, Juvare Exchange, Juvare AI, HealthSuite, CrisisTrack, and related workflow, intelligence, communications, and recovery solutions.

Reports to: Chief Product Officer

Location: Atlanta, GA

Leadership scope: Platform and Vertical Product Managers

Direct product responsibility: Juvare AI (JAI)

The Opportunity

Juvare is seeking a Director of Product Management to lead our platform and vertical Product Management organization and directly own the strategy, roadmap, commercialization, and adoption of Juvare AI.

This broad, player-coach role will align Juvare’s markets, products, shared platform capabilities, product adoption, and New Product Innovation. The Director will partner closely with the NPI Accelerator Team to move promising concepts from market validation into commercially viable, scalable offerings while developing a high-performing Product Management team.

Key Responsibilities

Product Management Leadership

• Lead, coach, and develop Juvare’s Platform and Vertical Product Managers; establish clear roles, decision rights, performance expectations, and operating rhythms.
• Hold Product Managers accountable for customer problems, market strategy, differentiation, product health, adoption, and commercial outcomes—not only feature delivery.
• Maintain an integrated portfolio roadmap and resolve cross-product priorities, investment tradeoffs, capability overlaps, and dependencies.
• Partner with Engineering and Design to empower teams around clear problems and measurable customer and business outcomes.

Portfolio Strategy, Growth, and Product Adoption

• Translate Juvare’s company strategy into a coherent portfolio strategy across Federal, SLED, Healthcare, Critical Infrastructure, and shared platform capabilities.
• Build and institutionalize a repeatable Juvare Growth Playbook for net-new products, zero-to-one and one-to-many growth, adjacent-market expansion, and cross-sell and upsell within the installed base.
• Define the evidence required before investment, including strategic fit, validated customer need, outside-in market evidence, differentiation, funding and willingness to pay, revenue potential, repeatability, technical feasibility, and delivery economics.
• Own Juvare’s product-adoption measurement framework, observability, and Pendo operating model, including instrumentation standards, Core Events, page and feature tagging, segmentation, dashboards, data quality, and recurring portfolio reviews.
• Own Juvare’s product data strategy, partnering with PMs and the Partnership program, to enable embedded data that drives differentiated insights, AI capabilities, and commerc

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cs, or decision-support solutions.

Leadership Profile

The successful candidate will be strategic and hands-on, commercially accountable, customer-centered, technically credible, and comfortable making difficult portfolio tradeoffs. This leader will develop strong product talent and turn customer insight and product data into offerings customers adopt, value, expand, and recommend.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EEO Statement

Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer, we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless of—and will be free from discrimination on account of—their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, physical condition, developmental disability, genetic information, or any other category protected under applicable law.

Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to human-resources@juvare.com . The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

Affirmative Action: Juvare’s Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.