Director, Commercial Operations

The posting, as Karius wrote it

About Karius
Karius is a life science, venture-backed clinical metagenomics company, focused on elevating patient care through microbial insights. We are committed to advancing diagnostic science and technology to optimize the diagnosis and treatment of infectious diseases. Through the use of genomics and AI, we are driven to improve the diagnostic landscape for infectious diseases. Karius delivers unprecedented diagnostic insight detecting microbial cell-free DNA circulating in the body to assist physicians to make rapid treatment decisions.
Position SummaryThe Director of Commercial Operations is a strategic and operational leader who owns and drives the sales systems, processes, and analytics that support Karius's commercial success. This includes sales forecasting, pipeline analytics, and process optimization, ensuring commercial strategy is grounded in data and aligned with Karius's mission of delivering exceptional customer experiences. Reporting to the Chief Commercial Officer, the Director partners closely with Sales, Marketing, and Finance to improve operational efficiency, sharpen forecasting accuracy, and accelerate revenue growth.

Why Should You Join Us?
Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The products Karius offers today are some of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our tests are the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.

Reports to: Chief Commercial Officer

Location: Redwood City, CA (Hybrid) or Remote (USA)

Primary Responsibilities
Own the strategy and architecture for sales operations, including CRM systems, sales automation, territory design, and performance analytics, ensuring the infrastructure scales with the business and supports multi-year growth plans.
Build and lead a high-performing commercial operations team, setting priorities, developing talent, and establishing the function's long-term operating model as the organization scales.
Establish and govern sales goals, metrics, and KPIs at the individual, team, and organizational level, presenting performance and risk directly to leadership.
Own the end to end sales forecasting process, including pipeline analysis, forecast preparation, scenario modeling, and performance reporting, serving as the primary analytical partner to the CCO and executive team on revenue outlook.
Design, implemen
[…]
er high caliber work in a fast moving environment.
An excellent communicator who builds credibility quickly across functions and seniority levels, equally comfortable in a working session or a leadership team meeting.
Steady judgment in ambiguous or fast changing circumstances, balancing long term thinking with the discipline to execute now.
A collaborative, values driven leadership style that reflects Karius's culture and mission.

Disclaimer
The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius.

At Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at recruiting@kariusdx.com and we will accommodate qualified individuals with disabilities.