Senior Lead AI Engineer - G&A Systems

The posting, as Klaviyo wrote it

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Klaviyo is building an AI-first company—and that starts with how we support and scale our people.

We’re looking for a Senior Lead AI Finance Technology Engineer to be the first dedicated AI engineer within our Finance Technology (G&A FinTech) team. As an early leader in this space, you’ll reimagine how our Finance teams operate in an AI-first world by shaping our architecture, standards, and long-term vision.

You’ll partner across all Finance functions - Accounting, Tax, Treasury, FP&A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g.,Zip), revenue and billing systems, and related integrations and automation. This role is not just about applying AI it’s about defining how AI becomes embedded into the Finance at Klaviyo.

What You’ll Be Doing

AI-First Finance Systems & Architecture

• Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle etc., ) through an AI-first lens, not just incremental automation
• Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes
• Architect and implement systems that integrate across SaaS such as NetSuite, Zip, Zone Advanced Billing, Avalara/Vertex to name a few
• Partner with our internal IT AI team and establish best practices for:
• Prompt engineering and evaluation
• LLM system design and orchestration
• Versioning, testing, security, and observability of AI systems
• Enable AI Use Cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams
• Collaborate with stakeholders to translate business problems into scalable AI solutions

Driving an AI-First Operating Model

• Identify high-leverage opportunities to replace manual workflows with AI-native solutions
• Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness
• Act as a thought partner to Finance leadership on what’s possible with AI, not just what’s requested
• Responsible AI, Privacy & Governance: Design systems that handle sensitive financial data with security, privacy, and trust at the co

[…]
n ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice .

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).