Site IT/OT & Application Operations Lead
Kyowa Kirin North America · Sanford, NC
Posted by Kyowa Kirin North America on their careers site · View the original posting
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The posting, as Kyowa Kirin North America wrote it
Kyowa Kirin is a global specialty pharmaceutical company backed by more than 70 years of breakthrough life science innovation, dedicated to discovering and advancing treatments for diseases in which unmet need is greatest. Based in Japan with worldwide operations, we work across the continuum from drug discovery to commercialization, guided by our commitment to patients and their families.
Our research teams, located in California and around the world, are focused on developing the next generation of antibody, cell, and gene therapies, with particular emphasis on bone and mineral disorders, hemato-oncology, and rare diseases. We accelerate development through collaborations with industry, academia, patients, and healthcare providers, and since 2018 we have introduced four new therapies serving patients with progressive illnesses often in need of new therapeutic alternatives.
Our culture is grounded in our values: Commitment to Life , Integrity , Innovation , and Teamwork/Wa , and brought to life through the Kabegoe Principles, which define the behaviors and actions that guide how we work together to deliver meaningful impact for patients.
We’re proud of the progress we’ve made and mindful of the countless individuals still waiting for their own breakthroughs. A commitment to making people smile unites our efforts. Learn more at www.kkna.kyowakirin.com .
Summary
As the Manufacturing Site IT/OT & Application Operations Lead, your role will be to serve as the operational owner for IT OT, and site application services. You will run and sustain the operational state of site systems once they are built and validated, so that Manufacturing, QC, and Quality can rely on a stable, compliant, and well-supported technology. This role leads incident, problem, and change coordination, service level management, operational GMP controls, and ServiceNow-based support processes across site infrastructure, OT interfaces, and GxP applications such as MES, LIMS, ERP site functions, You will partner with the Plant IT Infrastructure Lead to plan and execute the build-to-run transition as systems go live, and serve as the site coordination point for managed service providers (MSPs) and vendors supporting the IT network, OT network, selected IT and OT assets, and application support, ensuring issues are resolved in line with agreed service levels. The role coordinates operations but does not hold System Administrator or System Owner rights for GxP applications, preserving segregation of duties. This role requires strong IT service operations experience, from support model design to day-to-day execution, in a Life Sciences Manufacturing environment.
As a leader, you will embody compassionate, people-centric leadership to guide and support our team. You will collaborate closely with others, fostering a collaborative, inclusive, and supportive environment while driving team development. Your work will reflect the organization’s values and integrity in all your a
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up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com .
Recruitment & Staffing Agencies
Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.