Business Systems Analyst, GTM Systems

The posting, as LangChain wrote it

ABOUT US

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.

With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.

Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.

ABOUT THE TEAM

You'll join our GTM Systems team, which owns the systems LangChain's go-to-market actually runs on — Salesforce above all: the account and contact model, territory and routing, the sales process from first touch to closed-won, and the quote-to-cash and provisioning stack behind it.

We design and ship internal product for the GTM organization. AI agents do a growing share of the building: they draft design docs, open changes, and run Salesforce deployments, while humans hold the approval gates. Build capacity — engineers plus the agent bench — sits on this team, and you'll help decide what it works on next.

ABOUT THE ROLE

You'll own the requirements, prioritization, and quality bar for LangChain's Salesforce-centered GTM systems, turning ambiguous revenue-team needs into shipped process and systems changes that scale.

This is not a ticket queue role. You'll be accountable for a small number of high-leverage GTM systems programs at a time: defining the problem, aligning stakeholders, specifying the solution, and ensuring what ships changes how the revenue org operates.

You'll work across Sales, Marketing, Partnerships, Support, and Finance in a fast-changing environment where priorities move quickly and influence matters more than reporting lines. The core challenge is operating with authority but not control: aligning teams around tradeoffs as the business changes underneath the plan.

You won't be expected to write production code. You will be expected to write clear enough specifications that engineers and AI coding agents can build from them, and to review the output with enough Salesforce and systems judgment to
[…]
s the spec.

• Maximum agency — you find the friction and start the project. You don't wait for a ticket.
• AI judgment — you give an agent the same brief you'd give a new engineer, and you check its work the same way.
• Architecture judgment — you know which design calls are load-bearing and which are cosmetic: why a usage event belongs on its own object rather than a field on Account, and how you'd catch that renaming one picklist breaks the provisioning saga before anyone deploys it.

STRONG SIGNALS

None of these is a screen; any one makes you useful faster.

• You've owned a core Salesforce object domain — Account, Contact, Lead, or Opportunity — through a full redesign.
• You've traced a Salesforce field into a usage record into a provisioning step, and seen what broke downstream when it moved.
• You've worked with cloud marketplace operations — AWS or GCP private offers, co-sell, entitlement mapping, metering, and the failure modes when they break.
• You've worked with usage-based billing systems such as Metronome, Orb, or similar, and CRM↔billing identity reconciliation.
• You have LangChain or LangGraph experience, or you're excited to learn it here from the people who build it.

Annual salary range: $180-200k USD

Compensation Philosophy

We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.

We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

BENEFITS

Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.