Director of Revenue Operations

The posting, as Leap wrote it

About Us
At Leap, we’re on a mission to transform the home improvement industry - and we want you to be part of that journey. We’re proud to be recognized on the Inc. 5000 and Inc. Regionals lists for 5+ consecutive years, reflecting sustained growth driven by innovation, strong execution, and an incredible team. We build technology that helps contractors work smarter, scale faster, and deliver better experiences to their customers.

When you join Leap, you’ll work alongside curious minds, bold innovators, and thoughtful risk-takers who care deeply about doing great work - and doing it together. Our culture is transparent, supportive, and grounded in approachable leadership. We actively listen to our employees through semi-annual engagement surveys, maintain a strong eNPS score, and consistently act on feedback to improve what’s working and where we can do better. We believe great work happens when people are supported outside of work, which is why we offer comprehensive benefits and wellness resources for you and your family.

Take the Leap today and help shape what’s next.

The Opportunity

As Director of Revenue Operations, you'll oversee the strategy, data, and processes across Leaps revenue-generating functions. You'll set the direction for how we plan, sell, measure, and grow revenue, and you'll be a trusted advisor to Sales, Marketing, Customer Success, and Finance leadership.

Sitting in Operations, you'll connect the revenue strategy to the numbers. You'll own the operating rhythm, the forecast, and the metrics leadership uses to run the business, and you'll make sure every revenue number has one owner and one definition.

This role is for a proven leader who turns data into decisions, gives the sales org clear direction, and builds the team, processes, and systems that let Leap scale. You'll stay close enough to the work to pressure-test it, and you'll use AI to help the whole revenue org move faster.

Responsibilities

Set revenue strategy and direction

• Shape and drive Leap's go-to-market strategy with the executive team, translating company goals into clear revenue plans, targets, and priorities.
• Give direction to the sales org: define territories, segments, coverage models, and sales motions, and set the standards for pipeline management and forecast discipline.
• Lead annual and quarterly planning, including bookings targets, capacity and headcount models, quota setting, and compensation plan design.
• Own the revenue operating rhythm: forecast calls, pipeline reviews, QBRs, and the monthly Board KPI package.
• Oversee multiple different revenue types including subscription, consumption, and success-based revenue, sourcing from both customer and partner ecosystem.

Lead cross-functionally

• Act as the connective tissue across Sales, Marketing, Customer Success, Finance, and Product, aligning teams on shared goals, definitions, and handoffs across the customer lifecycle.
• Partner with Marketing leadership on demand s

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ts, entertainment, pet insurance, cell phones, child care, and more!

• MoveSpring Wellness App – stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
• Culture & Team-Building Activities – we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!

Join us and experience a company that truly invests in YOU !

Leap is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs.

Leap, LLC collects personal information from job applicants as part of our recruiting and hiring process. This information is collected directly from you and from third parties such as background check providers and professional references. It is shared only with Greenhouse Software Inc. (our recruiting platform) and others as required by law. We do not sell your personal information.

The categories of information we collect, and the purposes for which we use them, include:

• Identifiers (name, email, phone, address) — to contact you and manage your application
• Professional information (resume, work history, skills, references) — to evaluate your qualifications
• Education information (degrees, certifications) — to verify credentials required for the role
• Background check data (criminal history, employment verification) — to complete pre-employment screening as permitted by law
• Voluntary demographic information (EEO data) — for legally required reporting only; not used in hiring decisions