Workplace Technology Specialist - New York

The posting, as Legora wrote it

ABOUT US

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

• We lean in: ownership over titles, outcomes over intentions.
• We fight for excellence: high standards, direct, ego-free feedback.
• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

New York City | Full-time | Onsite, five days a week

Reports to the Workplace Technology Lead

THE ROLE

The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and improving over time.

As our Workplace Technology Specialist in New York, you'll help keep the technology our employees use every day working smoothly, from laptops and onboarding to meeting rooms and office connectivity. You'll report to our Workplace Technology Lead and work closely with Workplace, Office Managers, EAs, and the wider IT team.

This is a hands-on individual contributor role. You'll take ownership of everyday support requests, follow issues through to resolution, and help deliver office technology projects with direction from the Workplace Technology Lead. It's an opportunity to build your technical skills while making a visible difference to how our New York office runs.

WHAT YOU'LL BE DOING

• Be a helpful, responsive first point of contact for employees. Troubleshoot laptop, application, account, peripheral, and connectivity issues through our shared service desk and in person. Keep people informed and escalate complex issues with clear diagnostics.
• Help new hires get productive from day one: stage devices, complete approved account and access setup, check equipment, and introduce colleagues to Legora's tools. Support offboarding and equipment returns using established processes.
• Keep meeting rooms ready to use. Run regular AV checks, troubleshoot conferencing equipment, and support all-hands, events, and important meetings alongside the Workplace Tech

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ord.

• Exposure to office networking or physical-security hardware, such as Meraki, badge readers, or Verkada.
• Experience with an ITSM platform such as Serval, Jira Service Management, ServiceNow, or Freshservice, and an interest in simple scripting or workflow automation.

You don't need experience with every tool listed. Strong troubleshooting, dependable follow-through, and a willingness to learn matter most.

WHAT’S IN IT FOR YOU

• Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
• Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
• In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.

BENEFITS & PERKS

We invest in our people with a comprehensive, thoughtfully designed benefits package:

Medical, dental & vision

• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA (based on plan selection)
• Dental plans via MetLife
• Vision plans via Vision Care

Family support

• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents

Additional perks

• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match
• Unlimited PTO
• Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.