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AX Business Liaison (Senior ADX Manager)

LG Electronics · Englewood Cliffs, NJ · $145k–$185k

Posted by LG Electronics on their careers site · View the original posting

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The posting, as LG Electronics wrote it

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

Position Overview
We are seeking a strategic and highly collaborative AX Business Liaison to serve as a primary change agent within the organization.
The primary role of the AX Business Liaison is to spearhead Business Innovation and Change Management. You will work directly with our domain experts to reimagine legacy processes and transform the way people work to accommodate new, AI-influenced workflows.
Sitting at the core of our execution layer within a dedicated AX POD, you will serve as the crucial bridge between business stakeholders and our technical execution teams. You will ensure that the AI solutions we build are not only technically sound but also operationally practical, responsibly implemented, and paired with the operational changes necessary to drive true business value and seamless user adoption.

Key Responsibilities

  • Business Innovation & Workflow Transformation (Primary Focus)
  • Analyze current business operations to identify bottlenecks, manual steps, and improvement opportunities before applying AI.
  • Document current-state and future-state workflows, redesigning processes to natively integrate AI tools, automation, and new decision-support models.
  • Challenge the status quo by guiding business leaders away from “how we've always done it” toward AI-augmented operating models, rather than layering new tools onto outdated processes.
  • Change Management & AI Adoption
  • Develop and execute comprehensive change management strategies to ensure business units successfully transition to new AI-driven workflows.
  • Proactively identify and manage organizational resistance to change, acting as a coach and advocate for AI adoption by helping leaders and users understand how AI will change work.
  • Identify, train, and coach business champions in each assigned domain as partners in Business Innovation engagements.
  • Equip champions to act as on-the-ground change leads who co-own adoption within their teams, while ADX continues to lead the Bu

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to enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .