Director, Product Management (Instore Selling)

The posting, as Lightspeed Commerce, Inc. wrote it

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

As Director, Product Management, you will define strategy and drive execution across Lightspeed’s Instore Selling product portfolio, shaping key differentiators across services, AI-driven insights, and the broader customer experience. You will translate customer and market insights into a compelling, multi-year vision, align senior stakeholders and cross functional teams around strategic priorities, and build capabilities and operating models needed to deliver measurable merchant and business impacts.

Beyond leading individual product teams, you will connect strategy across multiple product areas, identify portfolio-wide opportunities and challenges, and make strategic trade-offs that maximize customer and business value.

You will bring demonstrated experience setting strategy at a scale materially larger than a single product or team, having shaped direction across a broad portfolio, platform, business unit, or company-level domain.

As a passionate advocate for our retailers, you will elevate product thinking across the organization, develop exceptional product leaders and teams, and foster a culture of strategic clarity, collaboration, and accountability to deliver meaningful outcomes at pace.

What you’ll be doing

• Set product strategy and vision
• Define and communicate a multi-year product strategy across a substantial portfolio or business area, aligned with broader company priorities.
• Guide investment and prioritization decisions using customer insights, data, market dynamics, competitive intelligence, and business outcomes.
• Partner with cross-functional leaders to identify opportunities for growth, revenue, customer satisfaction, and operational efficiency.
• Lead portfolio execution and outcomes
• Own strategy, execution, and measurable outcomes across multiple product areas, platforms, or a substantial portfolio.
• Translate strategy into clear objectives, investment priorities, and operating practices that empower teams to discover, test, and deliver impactful solutions.
• Address systemic challenges across teams and hold the organization accountable for customer and business outcomes.
• Build and lead a high-performing product organization
• Hire, develop, and retain exceptional product leaders and managers, strengthening strategic thinking, product judgment, and outcome ownership.
• Elevate product management practices, organizational capabilities, and operating models across the business.
• Foster an inclusive, collaborative culture that empowers teams to make effective decisions and take shared accountability.
• Influence and communicate
• Build executive and cross-functional alignment around product strategy, priorities, and trade-offs.
• Communicate complex customer, market, a

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y engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WHERE TO FROM HERE?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

WHO WE ARE

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.